Sage CRM Support

Innovate Skillsource; Dublin; Hybrid; EUR 60,000 - 80,000; Part time

Job summary

A Dublin-based contracting company is seeking a Sage CRM Support Specialist to provide hybrid remote and onsite support. The ideal candidate will have proven experience with Sage CRM and Mailchimp integrations, strong communication skills, and the ability to work independently. This part-time contractor role requires approximately 10 hours of support per month, with additional hours billed separately.

Qualifications

• Proven experience supporting Sage CRM in a business environment.
• Familiarity with Mailchimp integrations and CRM workflows.
• Strong communication and problem-solving skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Provide remote and occasional onsite support for Sage CRM users.
• Troubleshoot issues related to workflows, templates, and integrations.
• Assist with Mailchimp integration and campaign support.

Skills

Support for Sage CRM

Mailchimp integration

Communication skills

Problem-solving skills

Job description

Job Title: Sage CRM Support Specialist (Contractor)
Location: Dublin (Hybrid Remote & Onsite as required)
Contract Type: Part-time Contractor (Approx. 10 hours/month)

About the Role

Innovate Skillsource is seeking a Dublin-based contractor to provide ongoing support for our client, who use Sage CRM to manage member communications, document workflows, Mailchimp campaigns, and document sharing. This is a support-only role.

Key Responsibilities

• Provide remote and occasional onsite support for Sage CRM users
• Troubleshoot issues related to workflows, templates, and integrations
• Assist with Mailchimp integration and campaign support
• Support user access, permissions, and minor configuration changes
• Liaise with Sage and third-party vendors when needed
• Document support activities and maintain a log of issues/resolutions

Requirements

• Proven experience supporting Sage CRM in a business environment
• Familiarity with Mailchimp integrations and CRM workflows
• Strong communication and problem-solving skills
• Availability for occasional onsite visits in Dublin
• Ability to work independently and manage time effectively

Contract Terms

• Approx. 10 hours/month remote support
• Additional hours billed separately
• Onsite visits billed at agreed day/half-day rates
• Contractor must provide own equipment and workspace