Rookie Customer Delivery Representative

Rentokil Initial Group; Abbeyfeale; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading services provider in Abbeyfeale is seeking a Customer Delivery Representative to ensure exceptional customer service. The role involves driving to customer locations, problem-solving, and maintaining high service standards. Ideal candidates will have a clean driving license and strong communication skills. Benefits include a competitive salary, company vehicle, and career progression opportunities.

Benefits

Company Vehicle & fuel card

Long Service Awards

4 weeks annual leave increasing to 5 weeks

Access to Company pension

Life Assurance

Qualifications

• A full clean Irish/EU driving license.
• Ability to work within deadlines.
• Excellent written and verbal communication skills.
• Strong commitment to delivering customer service.

Responsibilities

• Drive and deliver all customer service requests.
• Provide updates to service management.
• Ensure suitability of stock and services.
• Adhere to Health and Safety policies.

Skills

Communication skills

Problem solving

Attention to detail

Customer service

Initiative

Time management

Job description

Position: Customer Delivery Representative

Location: Abbeyfeale, Co. Limerick

Contract: Permanent, Full Time

Salary: €28,000 starting salary

A day in the life of an Initial Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Essential Duties & Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

To be considered for the Customer Delivery Representative position you will Ideally have the following;

• A full clean Irish/ EU Driving License.
• Ability to work and prioritise workload within deadlines.
• Excellent communication skills both written and verbal.
• Strong commitment to delivering excellent customer service.
• Good eye for detail with a high level of accuracy.
• Ability to use own initiative and have a positive ‘can do’ attitude.

Benefits:

• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

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