Risk Intelligence Operations Analyst

UnitedHealth-Grou; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

UnitedHealth Group in Ireland is seeking an Intelligence Operations Analyst to monitor global security events in real time and provide situational awareness for incident management. The role emphasizes collaboration with security teams and timely incident notifications.

Working within the Global Intelligence Operations Center, you will triage alerts, maintain logs, and support continuous coverage across shifts to protect personnel and operations.

Qualifications

• Experience in security operations, intelligence, emergency management, or related field.
• Ability to review large volumes of information and identify time-sensitive details.
• Clear, concise written communication for incident context.

Responsibilities

• Conduct real-time, all-source monitoring of global security events using OSINT, media, and social platforms.
• Triages alerts and identifies relevant details affecting employees, facilities, or operations.
• Provide initial situational awareness and context for security incidents.
• Draft and disseminate incident notifications and updates per procedures.
• Maintain heightened monitoring during elevated threat periods and escalate as needed.
• Capture and maintain incident logs to support continuity and after-action reviews.
• Collaborate with ESOC, Corporate Security, and stakeholders for information sharing.
• Support rotational shift coverage to ensure 24/7/365 monitoring.

Skills

OSINT monitoring

Security operations

Written communication

Analytical thinking

Shift work

Cross-functional collaboration

Tools

SOC tools

Incident logging

OSINT platforms

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Intelligence Operations Analyst provides real-time monitoring and situational awareness within the Global Intelligence Operations (GIO) – Intelligence Operations Center (IOC), focusing on emerging incidents and security developments that could impact company personnel, assets, operations, or major activities.

Operating under established procedures and escalation protocols, the analyst tracks a range of hazards including crime, civil unrest, terrorism, environmental threats, and public safety events to deliver timely situational awareness, initial assessments, and reporting that support operational decision-making during routine and crisis situations.

This role supports senior intelligence professionals by ensuring accurate, current information is available for effective incident management and organizational continuity.

Primary Responsibilities

• Conduct continuous, real-time, all-source monitoring of global security events using open-source intelligence (OSINT), traditional media, and social media platforms to identify incidents and emerging risks with potential company impact


• Triage incoming information and alerts, identifying relevant and actionable details affecting employees, facilities, operations, executive travel, or major corporate activities


• Provide initial situational awareness and preliminary operational context for security incidents, including natural disasters, civil unrest, terrorism, criminal activity, active assailant events, and other disruptive threats


• Draft and disseminate timely incident notifications, flash alerts, and situational updates in accordance with established ESOC, CSOC, and Corporate Security procedures


• Maintain heightened monitoring during elevated threat periods, ensuring consistent information escalation on events impacting employee safety, assets, or operational continuity


• Accurately capture and maintain incident logs, alerts, and actions taken during shifts in accordance with established documentation standards to support continuity and after action review


• Collaborate with ESOC personnel, Corporate Security partners, and cross-functional stakeholders to ensure consistent situational awareness and information sharing


• Support rotational shift coverage, including weekends, and holidays, to ensure uninterrupted 24/7/365 global monitoring coverage

Working Conditions

• In-person role based within the Country Security Operations Center (CSOC)


• Work a daytime shift as part of a global follow-the-sun operating model, collaborating with teams across multiple regions to ensure continuous operational coverage seven days a week, including weekends


• Standard working hours are: Summer (Irish Time): 8:00 AM to 4:30 PM & Winter (Irish Time): 7:00 AM to 3:30 PM


• Fast-paced, operationally focused environment supporting continuous security monitoring

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications

• Proven experience in a security operations center, intelligence, emergency management, international relations, or a related field; relevant academic experience or internships may be considered


• Proven ability to rapidly review large volumes of information and identify relevant, time-sensitive, and actionable details


• Demonstrated solid written communication skills with the ability to summarize complex, fast-moving situations clearly and concisely


• Proven ability to remain calm, focused, and detail-oriented in high-tempo or high-stress operational environments


• Proven ability to work effectively within a rotational, shift-based schedule supporting 24/7 operations


• Demonstrated solid organizational skills with the ability to manage multiple tasks and competing priorities simultaneously


• Demonstrated familiarity with OSINT sources, social media monitoring, and situational awareness tools


• Demonstrated proficiency with Microsoft Office applications and other standard office productivity tools

Preferred Qualifications

• Demonstrated situational awareness and attention to detail


• Demonstrated operational discipline and adherence to defined procedures


• Demonstrated solid analytical skills within established guidelines


• Demonstrated problem-solving skills and sound judgment within defined authority


• Demonstrated team collaboration and information-sharing skills
  
• Demonstrated professional adaptability in a fast-paced operational environment

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.