Retail Team Leader & People Mentor (Tallaght)

Grafton Group; Tallaght; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Company Pension

Colleague Discount – Up to 35% off in‑

Maternity Leave: Up to 20 weeks paid

Paternity Leave: Up to 2 weeks

Fertility Leave: Up to 5 days

Cycle to work & Tax-Saver Schemes

Discounted health insurance

Bonus Scheme

Sick Pay Scheme

Parental leave

Flexible Annual Leave

Paid Charity Leave

Service Days

Flexiwage

Savings Club

Educational Assistance

Wellness initiatives

Job summary

Woodie's in Tallaght is seeking an experienced leader to grow and develop our team and our brand. This is a full‑time role coordinating store colleagues, supporting recruitment, and championing outstanding customer service.

You will drive performance through coaching, ensure health and safety standards, and create a phenomenal shopping experience for all customers while delivering business goals.

Qualifications

• Experience in retail, sales or operations and ready to step up.
• Exposure to people management activities in a customer-facing environment.
• Desire to support and mentor store colleagues.
• Be an authentic leader who fosters an inclusive environment.

Responsibilities

• Delivering extraordinary customer service, actively mentoring and motivating our store team.
• Effectively communicating business goals and objectives to our colleagues.
• Identifying commercial opportunities in your local area.
• Being responsible for cash and stock control.
• Supporting the store management team in payroll and headcount budgets.
• Supporting with the recruitment of store colleagues when required.
• Authorising and handling refunds and exchanges.
• Managing performance of your store colleagues.
• Conducting Performance Appraisals and supporting talent planning.
• Following health and safety regulations and maintaining safe environments.
• Create a phenomenal shopping experience for all customers.

Skills

Retail leadership

People management

Mentoring skills

Authentic leadership

Communication

Innovative mindset

Diversity & inclusion

Job description

Woodie's in Tallaght is seeking an experienced leader to grow and develop our team and our brand. This is a full‑time role coordinating store colleagues, supporting recruitment, and championing outstanding customer service.

You will drive performance through coaching, ensure health and safety standards, and create a phenomenal shopping experience for all customers while delivering business goals.