Retail Supervisor: Lead Team, Deliver Service & Standards

Screwfix Direct Ltd.; Newbridge; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

29 days annual leave

Staff discount

Training & development

Career progression opportunities

Job summary

Screwfix Direct Ltd. in Ireland is hiring a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You will guide colleagues, ensure product availability, and model the standards that keep our busy shop running smoothly.

The role emphasizes team leadership, effective communication, and a proactive approach to problem solving. We offer strong training, progression opportunities, and a supportive environment that values work-life balance.

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Excellent customer service with sales focus.
• Proactive, inquisitive, and improvement-minded.
• Passionate about the business and working hard with integrity.

Responsibilities

• Host – you’ll be the team leader, hosting in store, guiding customers to products and making it easy for them.
• Store standards – manage cash reconciliations, customer queries, audit compliance and stock management.
• Part of the team – collaborate with colleagues and contribute to a fun store environment.

Skills

Team leadership

Customer service excellence

People management

Flexible and reliable

Job description

Screwfix Direct Ltd. in Ireland is hiring a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You will guide colleagues, ensure product availability, and model the standards that keep our busy shop running smoothly.

The role emphasizes team leadership, effective communication, and a proactive approach to problem solving. We offer strong training, progression opportunities, and a supportive environment that values work-life balance.