Retail Store Manager

Vision Ireland NCBI; Tralee; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Store management bonus opportunities

Competitive salary and annual leave

Educational sponsorship assistance

Employee Assistant Programme

Company-wide learning and development

Job summary

Vision Ireland is seeking a Store Manager for our Killarney store, leading a diverse team to drive turnover and revenues while maintaining high standards of customer service and store operations.

The role involves supervising financial KPIs, staffing, merchandising, and compliance, with a focus on community engagement and brand representation. Candidates should be eligible to work in the EEA and thrive in a busy retail environment.

Qualifications

• Mandatory: Retail supervisory experience.
• Customer focus with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.
• Fluency in English.

Responsibilities

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Skills

Retail supervisory experience

Customer focused

Team building

Time management

Fluency in English

Creativity and innovation

Integrity and trust

Education

Relevant third level qualification

Job description

Location: Vision Ireland Retail Store, Killarney, Co. Kerry Vacancy Type: Full-time, Permanent Working hours: 37.5 per week (5 days of 7) *Store management performance bonus opportunities* Closing date: 10thSeptember 2026 An exciting opportunity to join our Vision Ireland Retail team as manager of our Killarney store! Our extensive Retail Operation of 130 nationwide stores provide support and critical funds to meet the essential services of the nearly 300,000 sight loss client users across the island of Ireland. As Store Manager you will be responsible for a strong team tasked with driving both turnover and revenues in our Killarney store. You will be tasked with supervising financial KPIs, including sales, wages, and shrinkage, together with customer service/feedback, internal audits, standards, and compliance. The ideal applicant will love to work with a diverse team, have a passion for retail, coaching and developing those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, its local surrounding area and network of stores. If you have experience in a retail supervisory role, can clearly demonstrate a motivational leadership style, deliver excellent store standard, and exceed store targets than this may be the perfect career path for you. Candidates must be eligible to work full-time within the EEA. Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of applications be received.

Principal Duties

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Benefits of working with Vision Ireland

• Full time, permanent contracts with ample opportunities for career progression across a large nationwide network of retail stores.
• Competitive salary and annual leave.
• Store management performance bonus.
• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Company-wide learning and development opportunities.

This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management.

Selection Criteria

• Mandatory: Retail supervisory experience.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.
• Fluency in English.
• Desirable: Relevant third level qualification.
• Prior fashion-based retail experience.

Vision Ireland is an equal opportunities employer.

Equality, Diversity, and Inclusion: Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisations mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation. Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

Additional information: Informal enquiries to Our website: Retail Services: Vision Ireland Services: Vision Ireland Strategy : Skills: Retail supervisor meeting sales targets Time management and organisational skills TPBN1_IJ