Retail Store Manager

M&P O'Sullivan; Cork; Hybrid; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Educational assistance

Service rewards scheme

Job summary

M&P O'Sullivan in Ballinhassig, Cork, is seeking an experienced Retail Store Manager to oversee daily operations, ensure high standards, and safeguard H&S, loss prevention and cash handling.

You will lead a team of about 15 associates, drive sales, manage inventory and ensure smooth store operation. The role offers weekly pay, educational assistance and service rewards.

Qualifications

• Proven experience as Retail Manager or Supervisor in retail.
• Strong leadership to manage and inspire a team.
• Excellent communication, interpersonal, and customer service skills.
• Ability to analyse sales data to improve store performance.
• Familiarity with retail management software, POS systems and inventory management.
• Strong problem-solving abilities and attention to detail.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Lead, train and motivate the on-site store staff to achieve individual and business goals.
• Conduct regular performance reviews with Direct Reports and provide coaching.
• Oversee hiring, onboarding and development of new staff.
• Deliver exceptional customer service by listening to customer needs, resolving complaints, and sharing product knowledge.
• Develop and implement sales strategies to drive revenue and meet store targets.
• Monitor sales performance and adjust strategies to achieve company goals.

Skills

Leadership

Customer service

Sales analytics

Retail software

POS systems

Inventory management

Communication

Tools

POS software

Inventory management software

Job description

This growing Irish organisation has played an integral role in the Irish Food industry for over 100 years. Over the last 10 years, turnover has grown from €20 million to €50 million and in recent years the headcount has grown from 70 to 160. Significant further growth is envisaged over the coming few years which makes this a fantastic time to join the team.

We are seeking an experienced Retail Store Manager for a Gala Store in Ballinhassig, Cork. In this role you shall oversee the daily operation of our store ensuring the highest levels of standard, store performance, and operational efficiency. Engage with customers to build brand loyalty and encourage repeat business. Ensure compliance with company policies and procedures, including H&S, loss prevention and cash handling.

You will lead and manage a team of approximately 15 associates.

The successful candidate will display leadership qualities, have ability to drive sales, maintain inventory and ensure an overall efficient and smooth running store.

Duties & Responsibilities

• Lead, train and motivate the on-site store staff to achieve individual and business goals.
• Conduct regular performance reviews with your Direct Reports and provide regular feedback and coaching to Team members to ensure a high level of performance.
• Oversee the hiring, onboarding and ongoing development of new staff.
• Deliver exceptional customer service by listening to the needs of the customer, resolving complaints, and offering product knowledge.
• Develop and implement sales strategies to drive revenue and meet store targets.
• Monitor sales performance and adjust strategies to achieve company goals.

Financial & Store Management

• Manage store budgets, expenses and approve payroll for processing by HQ.
• Maximise profitability through effective pricing, promotional and seasonal campaigns.
• Maintain a visually appealing and clean store well organised and fully stocked while engaging store displays.
• Analyse sales data and prepare reports for Management.
• Manage store inventory, track stock levels, and reorder products as necessary.

Requirements

• Proven experience as a Retail Manager or Supervisor in a similar retail environment.
• Strong leadership skills with the ability to manage and inspire a team.
• Excellent communication, interpersonal, and customer service skills.
• Ability to analyse and use sales data to improve store performance.
• Familiarity with retail management software, point-of-sale systems, and inventory management.
• Strong problem-solving abilities and attention to detail.
• Ability to work flexible hours, including weekends and holidays, as required.

About the job

• Approximately 40 hours per Week
• 5/7 roster
• Weekly Pay
• Company Sick Pay Scheme.
• Educational Assistance.
• Service anniversary rewards scheme for every 5 years service.