Retail Shift Leader

Krispy Kreme Ireland Limited; Galway; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Welcoming and inclusive team

Paid training from day one

Learning and development opportunities

Career progression across our growing

Holiday pay

Recognition for great work

Uniform provided

Delicious Krispy Kreme doughnuts

Job summary

Krispy Kreme Ireland Limited in Galway is hiring a Retail Shift Leader to manage daily operations on the shop floor, engage customers, and ensure a smooth service.

Join a welcoming team with paid training, development opportunities, and career progression as you lead colleagues, handle till and stock, and keep our doughnuts looking great.

Qualifications

• Experience running the store floor or readiness to step into that role.

Responsibilities

• Run the show on shift—front and centre with customers, boosting sales, and keeping everything safe, clean, and on point.

Skills

Customer service experience

Leadership

Job description

Our Krispy Kreme store is located in the heart of the bustling Galway. It’s a bright, friendly store where our team serve up freshly made doughnuts, delicious coffee, and plenty of smiles to locals, students, and visitors alike. With easy access by public transport and parking on site, it’s a great place to work, meet new people, and be part of spreading joy across the West of Ireland.

Why you'll love working here

At Krispy Kreme, we're all about making every moment a little brighter and that starts with our people. Join our friendly, collaborativeteam where your ideas are valued, your development is supported, and there's always time to celebrate success together.

Alongside a great culture, you'll enjoy a range of benefits including:

• A welcoming and inclusive team
• Paid training from day one
• Learning and development opportunities
• Career progression across our growing business
• Holiday pay
• Recognition for great work
• Uniform provided
• And of course... delicious Krispy Kreme doughnuts!

Ready to Lead the Sweetest Team in Town?

Step into the spotlight as a Retail Shift Leader!

This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze.

What you’ll be doing (besides making dreams come true):

• You’ll run the show on shift — front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.
• You’ll guide your team, build them up, and keep the energy buzzing. You’ll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.
• You’ll also jump into the behind-the-scenes magic - stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here. When your manager’s away, you’ll hold down the fort like a boss.

What makes you our kind of leader?

• You’ve got experience running the floor — or you’re ready to rise and shine into that next step.
• You lead with heart — people‑first, customer‑obsessed, and all about good vibes.
• You’re a team player who takes ownership and makes things happen.
• You’ve got full availability and flexibility — weekends, weekdays, the whole shebang.
• You bring energy, reliability, a great work ethic, and you’re always up for learning more.

Think you've got what it takes to keep the glaze flowing and the team glowing?

About Krispy Kreme:

Our People:

We embrace diversity within our teams, so whether you’re a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you’ll find a friend here!

Our Doughnuts:

We’re famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?

Culture:

Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture

Love our planet:

Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we’re constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.