RETAIL MANAGER

SM LAND PTE. LTD.; Dublin; On-site; EUR 50,000 - 70,000; Full time

Job summary

SM LAND PTE. LTD. in Dublin seeks an experienced supermarket store manager to lead daily operations, drive sales, and protect profitability. You will oversee budgeting, inventory, staffing, and policy adherence to ensure outstanding customer service and efficient shopping environments.

The role requires monitoring performance, negotiating with suppliers, and keeping ahead of market trends to maintain competitiveness. Strong coaching and compliance skills are essential for success.

Responsibilities

• Develop and implement strategies to drive sales and increase profitability.
• Manage the supermarket's budget, including monitoring expenses and minimizing waste.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Job description

1. Develop and implement strategies to drive sales and increase profitability.
2. Manage the supermarket's budget, including monitoring expenses and minimizing waste.
3. Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
4. Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
5. Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
6. Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
7. Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
8. Resolve customer complaints and ensure a high level of customer satisfaction.
9. Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
10. Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.