Retail Keyholder

Kilkenny Design; Ennis; On-site; EUR 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Keyholder, where you'll play a vital role in delivering exceptional customer service and maintaining store standards. This full-time position requires great communication and organisational skills, and the ability to thrive in a collaborative team environment. You'll be responsible for managing store operations, maximizing sales potential, and ensuring a delightful shopping experience for customers. If you are passionate about creating smiles and supporting your colleagues, this opportunity is perfect for you.

Qualifications

• Exceptional customer service skills to enhance customer experience.
• Strong communication and organisational abilities.

Responsibilities

• Provide exceptional customer service and build quality relationships.
• Handle store opening/closing and manage cash transactions.

Skills

Customer Service

Communication Skills

Organisational Skills

Team Collaboration

Job description

The Job:

Keyholder Kilkenny Design, Ennis, Co. Clare

Fixed Term Contract, 1 year, maternity cover

Full Time Hours, working Monday to Sunday

Ability to work weekdays as well as weekends is essential

About You

You'll be responsible for providing exceptional customer service, demonstrating product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for our values and the Kilkenny brand.

You will also:

1. Have great communication and organisational skills to keep the shop floor running smoothly, and ensure general store standards and stock replenishment are maintained.
2. Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
3. Maximise the sales potential of your area and enjoy the thrill of achieving sales targets.
4. Handle opening and closing the store, with the responsibility of the keys.
5. Manage cash, from the point of sale to the collection of cash from Brinks.

About Us

Kilkenny Design is proud to promote Ireland's unique heritage, culture, and creative talent by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.

This role is open to everyone who believes they can put a smile on our customer's faces and support their colleagues. At Kilkenny, our values and behaviours inform what we do and shape our decision-making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.

Please note, due to the large number of applicants for this role, we will only be able to contact successful candidates. Thank you.

Kilkenny is a progressive employer with a values-based culture and a strong emphasis on people development.