Retail Floor Supervisor - Lead, Coach & Drive KPIs

Levi Strauss & Co.; Newbridge; On-site; EUR 26,000 - 34,000; Full time

Job summary

Levi Strauss & Co. in Kildare, Ireland, is seeking a Store Supervisor to act as the vital link between our products and customers, supporting and developing our Stylists. You will drive performance, help implement KPI targets, and deputise for the management team when needed.

You will lead a team with a focus on exceptional customer service, stock control, store operations, and payroll administration, while coaching and training members to grow their skills and advance the brand.

Qualifications

• Passionate about the brand and living our values.
• Strong customer service skills and experience in efficiently managing a team.
• A good track record of developing and growing your team.
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations.

Responsibilities

• Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Skills

Customer service

Team leadership

KPI management

Store operations

Job description

Levi Strauss & Co. in Kildare, Ireland, is seeking a Store Supervisor to act as the vital link between our products and customers, supporting and developing our Stylists. You will drive performance, help implement KPI targets, and deputise for the management team when needed.

You will lead a team with a focus on exceptional customer service, stock control, store operations, and payroll administration, while coaching and training members to grow their skills and advance the brand.