Retail Department Manager — Lead Team & Customer Experience

Kurt Geiger; Blanchardstown; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive basic salary

Generous bonus structure

Pension Scheme

Gorgeous shoes each season

Amazing employee discounts

Job summary

Kurt Geiger in Ireland seeks an energetic store professional to uphold exceptional customer service and lead a high-performing team. You will ensure store targets and policies are met, liaise with Senior Management, and coach staff to improve productivity and service standards.

You will also manage rostering and payroll considerations, protect the brand, and maintain visuals and presentation aligning with company guidelines.

Responsibilities

• Ensure customer service is of the highest standards at all times.
• Be a role model for your team and with your own service standards.
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained.
• Actively liaise, communicate and develop good relations with your team and Senior Management.
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development.
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns.
• Rota your team effectively and ensure optimum cover during peak trading periods.
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards.
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines.

Job description

Kurt Geiger in Ireland seeks an energetic store professional to uphold exceptional customer service and lead a high-performing team. You will ensure store targets and policies are met, liaise with Senior Management, and coach staff to improve productivity and service standards.

You will also manage rostering and payroll considerations, protect the brand, and maintain visuals and presentation aligning with company guidelines.