Retail Department Lead — Customer Success & Coaching

Halfords; Limerick; Sur place; EUR 18 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Store discount 25%

Employee discount 50% garage bills

Discounts on groceries and holidays

Wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform

Sharesave

Cycle to Work

Wagestream

Résumé du poste

Halfords in Limerick City East Retail Park is seeking a part-time Retail Colleague to support sales floor operations and supervise a small team. You’ll deliver great customer service, assist with day-to-day running of a department and help lead the team to achieve targets.

You’ll gain training and development opportunities as you progress toward a future in store management, with rewards and discounts across Halfords' range of products and services.

Qualifications

• Experience of supervising or leading a small team.
• Experience delivering great customer service in a retail or services environment.
• Experience delivering on the job training / coaching to others.
• Experience of working to tight deadlines.
• A track record of achieving exceptional results against sales targets.
• Ideally, some knowledge of motoring or cycling; training provided.

Responsabilités

• Oversee day-to-day running of a department.
• Supervise and coach the team to deliver market-leading service.
• Support the store management team to enable best service delivery.
• Carry key holder responsibilities and follow security procedures.

Connaissances

Team leadership

Customer service

Coaching

Time management

Sales targets

Motoring knowledge

Description du poste

Halfords in Limerick City East Retail Park is seeking a part-time Retail Colleague to support sales floor operations and supervise a small team. You’ll deliver great customer service, assist with day-to-day running of a department and help lead the team to achieve targets.

You’ll gain training and development opportunities as you progress toward a future in store management, with rewards and discounts across Halfords' range of products and services.