Customer Sales Advisor

Halfords; Dún Laoghaire-Rathdown; On-site; EUR 18,000 - 25,000; Part time

Benefits offered by this job

Store discount

Pension

Uniform

Sharesave scheme

Cycle to Work scheme

Wagestream

Job summary

Halfords in Carrickmines, Leinster, is seeking a part-time Retail Colleague to help customers with motoring and cycling products. You’ll assist with car parts fitting and cycle servicing, with full training provided to meet our market-leading service standards.

You’ll work with customers on the shop floor and in the car park, on a rota including weekends, delivering friendly service and aiming to hit sales targets. Prior retail experience helps, but enthusiasm and teamwork matter most.

Qualifications

• Experience delivering great customer service in a retail environment.
• Proactive approach to understanding customer needs.
• Interest or experience in car parts fitting and cycle repair is a plus.
• Ability to work weekends on a rota basis.

Responsibilities

• Assist customers with car parts fitting and cycle servicing.
• Demonstrate products and advise on options.
• Support store targets through upselling and quality service.
• Maintain store standards and stock organization.

Skills

Customer service

Car parts fitting

Cycle repair

Sales targets

Weekend availability

Job description

Job no: 568840
Work type: Part time, 20 hours per week
Site: Carrickmines
Categories: Retail Colleagues
Location: Leinster
Salary: €15.50
Business Area: Retail

Love all things motoring and cycling? Great with customers?

Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need – you’ll be delivering market-leading standards of service, after all

You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends

Ideally, you’ll also have the following:

• Some knowledge and skills in car parts fitting and cycle repair
• Some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future

We’re in an exciting chapter as a leading retailer of motoring and cycling products and services. Join us in our mission to keep the nation moving safely and be part of our success story.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.