ReStore Manager (Long Mile Road)

Habitat; Dublin; Hybrid; EUR 38,000 - 46,000; Full time

Job summary

Habitat for Humanity Ireland is seeking a Store Manager to run ReStore Long Mile Road, ensuring hands-on leadership, stock control, and strong community impact. You will drive donations, sales and social outcomes while managing staff and volunteers in a mission-driven environment.

The role requires coordinating marketing, finance and operations to meet targets and maintain high standards of customer service and safety in a retail setting.

Qualifications

• Minimum of 3 years’ leadership experience, preferably in a retail environment.
• Excellent interpersonal and communications skills, internally and externally.
• Experience networking and managing relationships with key stakeholders.
• Strong computer skills with MS Word, Excel, PowerPoint, Teams and Outlook.
• Experience using social media for outreach and engagement.
• Ability to safely move stock items, potentially up to 25kg.
• Valid driving licence and access to a car for duties.
• Demonstrated commitment to Habitat for Humanity values.
• Experience with CRM databases (e.g., Salesforce).
• Experience in social enterprise and/or home improvement retail.
• Experience working with volunteers.

Responsibilities

• Operate ReStore Long Mile Road and drive donations, sales, and nett contribution.
• Manage stock levels and make key inventory decisions.
• Record sales data and use data for forward planning.
• Maintain standards for quality, customer service, security and safety.
• Ensure compliance with legal, governmental and licensing requirements.
• Communicate Habitat for Humanity and ReStore mission effectively to the public.
• Recruit and train staff and volunteers; motivate teams for service excellence.
• Contribute to marketing strategies to boost donations and participation.
• Maintain financial records: revenues, expenses and stock movements.
• Process invoices and manage daily transactions with accuracy.

Skills

Leadership

Interpersonal skills

Stakeholder management

Volunteer management

Retail experience

Social media experience

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

CRM Salesforce

Retail accounting software

Job description

For breaking news or specific enquiries, members of the media may contact:

Salary: €42,000 | Location: Long Mile Road | Type: 35 hours per week, Permanent contract

The Store Manager will be responsible for the operation of ReStore Long Mile Road, working hands on, making decisions and ensuring the store delivers both sustainable income and impact for local people, the wider community and the planet.

Habitat for Humanity Ireland is delighted to launch Habitat ReStore on Long Mile Road next year, and is recruiting a ReStore Manager to join our team.

The first Habitat ReStores in Europe are delivering real impacts for local people and the wider community in Athlone, Ballymena, Belfast, Drogheda, Glasnevin, Lisburn, Lisnagelvin, Newry & Newtownards. ReStore, the charity’s social enterprise, builds sustainable community and directly tackles poverty here in Ireland. ReStore enables local people to improve their homes for less, provides learning opportunities for volunteers from different abilities and backgrounds, and diverts tons of reusable waste from landfill.

The Store Manager will be responsible for the operation of ReStore Long Mile Road, working hands on, making decisions and ensuring the store delivers both sustainable income and impact for local people, the wider community and the planet.

JOB DESCRIPTION:

Impact

• Support the delivery, together with the ReStore team, of social impact targets:
  • Number of local people able to access low-cost material to improve their homes
  • Number of people supported through volunteering and training
  • Number of tonnes of reusable material diverted from landfill

Operational

• Work as part of the Habitat for Humanity for Humanity Team to reach strategic targets, ensuring that all activity complies with the charity’s ethos, policies and procedures and all legislation governing charity activity.
• Drive donations, sales and nett contribution of the Habitat ReStore.
• Manage stock levels and make key decisions about stock control.
• Use computer systems to record sales figures; for data analysis and forward planning.
• Ensure standards for quality, customer service, security and health and safety are met, resolving any issues as they arise.
• Ensure all legal, governmental and licensing requirements are met.
• Understand and be able to communicate Habitat for Humanity and Habitat ReStore mission in all Habitat ReStore operations.

Staff and Volunteer Management

• Ensure Habitat ReStore is adequately staffed and operated by employees/volunteers with the knowledge, skills and abilities to accomplish assigned tasks.
• Participate in the recruitment and training of Habitat ReStore employees and volunteers in accordance with relevant personnel and safety policies.
• Manage and motivate teams of volunteers to ensure a high level of customer service and donor relations, in accordance with the relevant safety and personnel policies.
• Ensure all employees/volunteers understand and can effectively communicate Habitat for Humanity and the Habitat ReStore mission to the public.

Public Relations, Marketing and Advertising

• Contribute to the development and implementation of marketing and advertising strategies to increase donations, sales and volunteer participation.
• Establish and maintain relationships with potential and existing donors, including individuals, businesses, community and church groups to increase quality and quantity of merchandise donations.

Finance and administration

• Implement and monitor systems for daily transactions, deposits, donations and pickups.
• Maintain accurate accounting records of revenues, expenses and stock movement.
• Maintain accurate records of employee/volunteer activity.
• Approve, ensure accurate coding and submit payable invoices on a timely basis, ensuring that all expenditures are within acceptable limits.

PERSONNEL SPECIFICATION:

The personnel specification shows essential skills, abilities, knowledge and/or qualifications required to be able to carry out the duties of this post. Therefore, please address, in completing the application form each criterion listed in the specification, drawing upon all of your experience, whether at work or a voluntary basis.

• Minimum of 3 years’ experience of responsible leadership, preferable in a retail environment; directing successful teams, with accountability for meeting objectives.
• Excellent interpersonal and communications skills, internally and externally, with groups and individuals, and the ability to verbally convey Habitat for Humanity’s work with confidence and credibility.
• Experience of networking, nurturing and managing relationships with key stakeholders.
• Strong computer skills and experience in using Microsoft Word, Excel, Powerpoint, Teams and Outlook.
• Experience of effective use of social media.
• Ability to safely move stock items, potentially up to 25kg.
• Valid driving licence and access to a car to undertake duties associated with this role.
• Committed to the vision, mission and values of Habitat for Humanity; humility, courage and accountability and demonstrate a working style that reflects these.
• Experience of retail accounting software and/or systems.
• Experience of working within social enterprise and/or home improvement retail sector.
• Experience of working with volunteers.
• Practical experience in effective use of CRM database e.g. Salesforce
• Broad understanding and knowledge of community relations, community regeneration and global development

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