Overview
The Ellison Hotel, Castlebar, Co. Mayo is currently seeking an enthusiastic and energetic Restaurant Manager to join our friendly and dynamic team.
Responsibilities
- Oversee Restaurant, Bar, Events, and other operational areas as needed.
- Support the General Manager and Heads of Departments.
- Exceed guest expectations and collect feedback to set service benchmarks.
- Actively participate in daily operations, promoting teamwork and a positive work ethic.
- Lead by example with a hands-on approach, encouraging initiative and continuous improvement.
- Maintain full knowledge of menus, wine, beverages, and cocktails, promoting suggestive selling.
- Resolve guest complaints promptly and efficiently.
- Ensure cohesive, consistent operations to maximize productivity, profitability, and service standards.
- Control costs, maintain budgets, and ensure accurate operational equipment management.
- Coordinate maintenance and property management with the General Manager/Duty Managers.
- Monitor market trends, competitor offerings, and act to maintain competitiveness.
- Assist with budgets, marketing plans, and performance targets.
- Ensure compliance with financial policies and practice effective stock control.
- Roster team members fairly and cost-effectively; manage wage and labor reporting.
- Oversee POS/Micros systems and operational checklists.
- Manage reservations and coordinate relevant information.
- Collaborate with the Head Chef on food quality complaints.
- Maintain professional presentation, grooming, and uniform standards.
- Perform other duties as assigned by the General Manager.
Required Education, Skills And Qualifications
- A degree or diploma in Hotel or Hospitality Management would be preferred but is not essential
- Minimum 3 - 4 years restaurant experience within a similar position of similar size hotel.
- Possess strong food and beverage, coffee, wine and cocktail knowledge.
- Proven exemplary guest service and sales skills.
- Knowledge of Point of Sale systems.
- Strong communication skills, both written and verbal.
- Responsible Service of Alcohol/General Manager's Certificate.
Benefits
- Free Parking
- Free Lunch at Head Office and managed Hotels
- Discount rates at Comer Group Hotels
- Discounted rates at Comer Group Ireland Restaurants
Due to the large volume of applications for this role, only successful candidates will be contacted.