Remote Guest Services Representative – Travel

Elevationtravelpartners

Galway

Remote

EUR 28,000 - 42,000

Full time

14 days+

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Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries, support bookings, and ensure a positive client experience across channels, all from a home office.

The ideal candidate has a customer-service mindset, excellent written and verbal communication, attention to detail, and comfort working remotely. You will adapt to digital booking and communication platforms while collaborating with a

Qualifications

Customer service experience in travel or hospitality preferred.
Excellent written and verbal communication skills.
Ability to manage details and stay organized.
Comfortable working independently in a fully remote role.
Proficient with online booking and communication tools.

Responsibilities

Respond to traveler inquiries across channels.
Assist with bookings, updates, and special requests.
Explain travel policies and trip preparation details.
Monitor upcoming trips and confirm arrangements with clients.
Maintain professional, courteous communication at all times.

Skills

Customer-service mindset

Clear communication

Detail-oriented

Independent remote work

Digital platforms familiarity

Job description

Remote Guest Services Representative – Travel

About the job Remote Guest Services Representative – Travel

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

Respond to traveler inquiries and provide assistance across communication channels

Support booking updates and special travel requests

Share clear details about travel policies and trip preparation

Monitor upcoming trips and confirm arrangements with clients

Maintain professional and courteous communication at all times

Ideal Candidate

Strong customer-service mindset

Clear written and verbal communication skills

Detail-oriented and dependable

Comfortable working independently in a remote setting

Ability to adapt to digital booking and communication platforms