Regional Homecare Services Leader

Connected Health; Connacht; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Bonus

Sign-on bonus (€200)

Refer a Friend (€200)

Training & development opportunities

Job summary

Connected Health is seeking a Homecare Service Manager to lead regional homecare delivery across West Cavan, Monaghan, Longford, Leitrim and Mayo. You will report to the Managing Director, ensuring compliant, high-quality service while building strong local teams and maintaining service continuity.

The role combines strategic oversight with hands-on leadership, managing onboarding, rostering, governance, and performance reporting to support the organisation's objectives.

Qualifications

• 3–5+ years in a senior operational leadership role within homecare or regulated health and social care.
• Proven track record leading multi-site teams and driving service quality in a compliance-led environment.
• QQI Level 6 Supervisory Management or equivalent leadership qualification.
• Deep working knowledge of HSE home support contract requirements, service specifications and SOP timelines.
• Experience managing governance, safeguarding and incident/complaint processes.
• Strong people leadership with mentoring experience.
• Full, clean driving licence with flexibility to travel extensively across the region.

Responsibilities

• Oversee compliance with HSE SOP timelines across delegated teams.
• Lead onboarding and care plan timelines for new clients regionally.
• Direct rostering capacity and activation trends across IHAs.
• Manage escalation of high-risk operational issues or delays in service commencement.
• Line manage and mentor Client Care Managers and coordinators.
• Collaborate with HR on recruitment and workforce planning.
• Support governance, safeguarding and incident processes.
• Participate in the on-call rota during crises.
• Report KPIs and drive regional performance improvements.

Skills

People leadership

Governance & compliance

Operations management

Multi-site leadership

Staff mentoring

Education

QQI Level 6 Supervisory Management

Job description

Connected Health is seeking a Homecare Service Manager to lead regional homecare delivery across West Cavan, Monaghan, Longford, Leitrim and Mayo. You will report to the Managing Director, ensuring compliant, high-quality service while building strong local teams and maintaining service continuity.

The role combines strategic oversight with hands-on leadership, managing onboarding, rostering, governance, and performance reporting to support the organisation's objectives.