Regional Automotive Area Manager

Alliance-Automotive-Group-Lv; Cork; On-site; EUR 55,000 - 75,000; Full time

Job summary

NAPA Auto Parts UK & Ireland is seeking an Area Manager to lead day-to-day operations across multiple branches in Ireland. You will evaluate staff performance, coach teams, grow customer relations, and partner with the Regional Sales Manager to meet targets.

Reporting to the Divisional Manager, you will ensure stock control, drive telesales, manage branch audits, oversee holidays, and uphold health and safety and company procedures while delivering excellent service.

Qualifications

• Proven leadership of multi-branch teams.
• Strong commercial awareness and a track record of growth.
• Experience in customer relations and service delivery.
• Experience coaching and developing branch staff.
• Solid ability to analyse and report performance data.

Responsibilities

• Day-to-day operation of branches within the area.
• Evaluate employee performance and coach as required.
• Develop strong customer relations and meet targets with Regional Sales Manager.
• Interact with customers regularly to ensure satisfaction.
• Lead daily catch-ups with area management.
• Brief Branch Managers on goals, promotions, and information.
• Ensure stock control and audits are completed.
• Manage stock efficiently, including returns.
• Drive telesales performance across the area.
• Ensure service levels for parts deliveries are met.
• Resolve customer problems promptly.
• Plan and approve staff holidays per policy.
• Maintain health & safety compliance.
• Oversee cash handling and adherence to procedures.
• Assist credit control with aged debt.
• Collaborate with other areas and drive promotional activities.

Skills

Leadership

Commercial awareness

Customer relations

Team coaching

Data reporting

Tools

Microsoft Excel

Job description

NAPA Auto Parts UK & Ireland is seeking an Area Manager to lead day-to-day operations across multiple branches in Ireland. You will evaluate staff performance, coach teams, grow customer relations, and partner with the Regional Sales Manager to meet targets.

Reporting to the Divisional Manager, you will ensure stock control, drive telesales, manage branch audits, oversee holidays, and uphold health and safety and company procedures while delivering excellent service.