Receptionist and Information Provider- Citizen Information - CE Scheme - Arra Development Co

Arra Development Co; Newcastle West; On-site; EUR 25,000 - 30,000; Part time

Job summary

A local community organization in Newcastle West is seeking a Receptionist and Information Provider. The role involves being the first point of contact for the public, managing appointments, and delivering information. No prior experience is necessary as accredited training will be provided. Strong communication skills and the ability to manage records are essential for this position.

Qualifications

• Good communication skills required.
• Ability to manage emails and records effectively.

Responsibilities

• First point of contact for members of the public.
• Manage a busy drop-in service.
• Direct delivery of information and advice.

Job description

Receptionist and Information Provider- Citizen Information

Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.

Job Description

Duties

This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

Reporting to the onsite Information Officer on a day-to-day basis and the Development Manager. First point of contact for members of the public who get in touch by phone, by email and by person. Presenting a welcoming and professional response to clients, Managing a busy drop in service, Take appointments, Manage emails/record keeping, Participate in all staff meetings, The direct delivery of information, advice to members of the public once trained.

Contact Supervisor for more details - Tina 087 9758873