Receptionist

Zertus UK & Ireland; Navan; On-site; EUR 29,000; Full time

Job summary

A leading chocolatier in Navan is seeking a Receptionist Extraordinaire to welcome visitors and manage reception duties. The ideal candidate will have previous administrative experience and excellent communication skills. This full-time role offers benefits like annual leave, a pension plan, and hybrid working opportunities.

Benefits

24 days of annual leave

Employee Assistance Programme

Company Pension Plan

Training and development opportunities

Cycle to Work Salary Sacrifice Scheme

Qualifications

• Excellent verbal and telephone communication etiquette.
• Organised and resourceful, with active listening and the ability to prioritise.
• Previous administration/receptionist experience is essential.

Responsibilities

• Greet visitors warmly and maintain a clean reception area.
• Manage incoming calls and messages.
• Support customer shop and coordinate catering for meetings.

Skills

Previous administration/receptionist experience

Practical skills with office equipment

Proficient in Microsoft Office Suite

Professional demeanor

Excellent verbal communication

Organised and resourceful

Job description

Overview

Join the Sweet Adventure at Lir Chocolates! Lir Chocolates, based in Navan, County Meath, Ireland, is calling for a vibrant individual to step into the role of Receptionist Extraordinaire.

What’s the Job? As our receptionist, you’ll be the first point of contact for all the magic at Lir. You’ll greet visitors with warmth and charm, making guests feel like they’ve stepped into a chocolatey wonderland.

Position type Full-time, Permanent

Hours 40

Shift Pattern Monday - Friday, 0830 - 1700

Pay range €28,500

Breaks 30 minutes paid & 30 minutes unpaid

• Ensure reception is manned at all times, greeting all visitors and maintaining a safe, clean and tidy environment.
• Perform general administrative tasks including photocopying, transcribing, filing, sorting and distributing paperwork.
• Handle incoming calls and messages.
• Ensure all visitors sign in and have IDs verified when required, while checking in scheduled guests and preparing clean, organised meeting rooms.
• Arrange catering for meetings and coordinate travel and accommodation for site visitors.
• Ensure canteens are stocked with tea, coffee, milk, and sugar.
• Support the customer shop and click & collect services.
• Maintain control of stationery supplies by selecting cost-effective options, tracking company credit card purchases, and saving invoices.
• Manage all inbound and outbound post and parcels, ensuring timely and accurate distribution.
• Assist with new starter inductions and HR document filing.
• Coordinate DHL sample shipments as requested by QA and maintain weekly tracker analysis for the finance team.
• Organise and manage charitable donations.
• Support HR with internal and external events.
• Create and update posters for the noticeboard.
• Take meeting notes when requested.
• Conduct weekly fire alarm checks.
• Support AEO audit requirements and assist during audits by managing visitor sign-in documentation.

Qualifications

• Previous administration/receptionist experience is essential
• Practical skills with office equipment such as printers, laptops, and phones
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Professional demeanor at all times
• Excellent verbal and telephone communication etiquette
• Organised and resourceful, with active listening and the ability to prioritise, schedule, and multitask

Benefits & Perks

• Begin with 24 days of annual leave, increasing up to 25 days with service, plus public holidays.
• Employee Assistance Programme
• Death In Service Benefit
• Company Pension Plan at 1.5%
• Family-friendly policies, including paid maternity leave after one year of service
• Cycle to Work Salary Sacrifice Scheme (subject to criteria)
• Hybrid working opportunities
• Annual engagement calendar promoting diversity and inclusion
• One day per year volunteering or fundraising with company-matched sponsorship
• Wellbeing agenda including Wellbeing Week, Menopause Support Group and Mental Health First Aid
• Staff discounts, monthly recognition via Zertus Values Awards, and Refer a Friend rewards
• Training and development opportunities (Leadership courses, external qualifications, professional memberships)

At Lir, we are a leading provider of premium chocolates to retailers globally. Our ethos centers on creativity, meticulous attention to detail, and innovation, with two manufacturing plants in Navan, County Meath. We craft hand-finished and hand-decorated chocolates based on traditional recipes and new, adventurous combinations.

Lir Chocolates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your application will be reviewed as part of our selection process. If shortlisted, your application will be shared with the hiring manager for further review. If selected, you will be invited to an onsite interview.

Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at the application stage.