Receptionist

Noel Recruitment Incorporated Ltd.; Midleton; On-site; EUR 30,000; Full time

Job summary

A leading recruitment agency is looking for a Receptionist for a prestigious hotel in East Cork, Ireland. The role involves managing front desk operations, delivering exceptional customer service, and assisting with various administrative duties. Candidates should have prior experience in hospitality and strong organisational skills. The salary is negotiable based on experience, with opportunities for career progression and professional development.

Benefits

Opportunities for career progression

Access to professional development

Supportive working environment

Qualifications

• Previous experience in a receptionist or front office role, ideally within hospitality.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency in using booking systems and MS Office applications.
• A professional appearance and a customer-focused attitude.
• Living in Ireland with the right to work in ROI.

Responsibilities

• Greet and welcome guests in a professional and friendly manner.
• Handle check-in and check-out processes efficiently and accurately.
• Manage reservations, room allocations, and guest enquiries.
• Provide information about hotel services, facilities, and local attractions.
• Liaise with other departments to ensure seamless guest service.

Skills

Excellent communication skills

Strong organisational abilities

Multitasking

Customer-focused attitude

Tools

Booking systems

MS Office applications

Job description

The Noel Group is proud to partner with a prestigious client in the hospitality industry to recruit a Receptionist for their property located in Garryvoe. This is a fantastic opportunity for an enthusiastic and professional individual to join a highly regarded hotel group known for its commitment to excellence, guest satisfaction, and career development opportunities.

As a Receptionist, you will be the first point of contact for guests, delivering exceptional customer service and ensuring a warm, welcoming experience. You will manage front desk operations efficiently while supporting the wider team in maintaining the hotel’s high standards of hospitality.

Duties

• Greet and welcome guests in a professional and friendly manner

• Handle check-in and check-out processes efficiently and accurately

• Manage reservations, room allocations, and guest enquiries

• Provide information about hotel services, facilities, and local attractions

• Handle telephone and email enquiries promptly and courteously

• Liaise with other departments to ensure seamless guest service

• Process payments and maintain accurate financial records

• Assist with administrative duties to support smooth front desk operations

Requirements

• Previous experience in a receptionist or front office role, ideally within hospitality

• Excellent communication and interpersonal skills

• Strong organisational abilities with attention to detail

• Ability to multitask in a fast-paced environment

• Proficiency in using booking systems and MS Office applications

• A professional appearance and a customer-focused attitude

• Living in Ireland with the right to work in ROI

• Visa and relocation packages are not provided

Salary & Benefits

• Salary: €30,000 per annum (negotiable depending on experience)

• Opportunities for career progression

• Access to professional development and training programs

• A dynamic and supportive working environment