Receptionist

Aghadoe Heights Hotel & Spa; Killarney; On-site; EUR 40,000 - 60,000; Part time

Job summary

A luxury hotel in Killarney is seeking a part-time Receptionist to join their team. Responsibilities include guest check-in and check-out, providing information about the hotel and local attractions, and responding to guest queries. The ideal candidate will have customer service experience, preferably in a luxury setting. This role offers competitive pay and various benefits.

Benefits

Very competitive hourly wage

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Complimentary barista-style coffee

Discounted room and dining rates

Refer-a-friend scheme

Training and development opportunities

Employee awards and recognition schemes

Cycle-to-work scheme

Qualifications

• Experience in a similar, customer-facing role.
• Luxury experience preferred.

Responsibilities

• Welcoming guests and assisting with check-in and check-out.
• Providing information about hotel facilities and local attractions.
• Responding to guest queries in person, over the phone and via email.

Skills

Customer service experience

Luxury experience

Job description

Overview

Location: Aghadoe Heights Hotel, Aghadoe

Join our fabulous team at the Front Desk at Aghadoe as a Receptionist.

About Aghadoe Heights

Aghadoe Heights Hotel and Spa is a luxury 5-star hotel with a spectacular location overlooking the world famous Lakes of Killarney and the MacGillycuddy's Reeks mountain range.

At the forefront of the luxury hotel scene for over 50 years, this luxury resort comprises 74 elegant bedrooms and suites offering breathtaking views, either of the hotel gardens, the rolling Kerry countryside or the magical lakes and mountains.

Our world combines the luxury of contemporary comfort with the warmth of Irish hospitality. Our cherished heritage is our love of life, our focus is sharing it.

Role And Responsibilities

• Guest Check-In and Check-Out: Welcoming guests upon arrival, assisting with the check-in process, and ensuring a smooth check-out experience
• Providing Information: Offering guests information about hotel facilities, services, and local attractions
• Responding to guest queries in person, over the phone and via email

About The Role

Candidate Requirements

• Experience in a similar, customer-facing role
• Luxury Experience Preferred

Perks and Benefits of working at Aghadoe Heights Hotel & Spa

• Very competitive hourly wage
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high quality meals on duty including breakfast, lunch & dinner
• Complimentary barista-style coffee
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Refer-a-friend scheme
• Training and development opportunities dedicated to your development
• Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
• Cycle-to-work scheme

About Windward Management

Aghadoe Heights Hotel & Spa is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Receptionist

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Windward is committed to investing in its people and providing opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations.

For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Required Criteria

Desired Criteria

Closing Date: Wednesday 15th October, 2025

Contract Type: parttime

Salary: Based on Experience