Ralph Lauren, Sales Consultant, Part Time, Permanent

Brown Thomas Arnotts; Dublin; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Contributory Pension Scheme

Flexible Working Model

Team Member discount

Job summary

Brown Thomas Arnotts is seeking a Sales Consultant to represent Ralph Lauren in Womenswear at Arnotts. You will deliver world-class service, build lasting client relationships, and drive sales while ensuring the brand is showcased with excellence on the shop floor.

The role requires passion for luxury service, strong product knowledge, and the ability to connect authentically with customers. You will contribute to department success through service excellence and commercial results.

Qualifications

• Retail experience in luxury fashion is preferred.
• Fully flexible Monday to Sunday availability.
• Strong customer orientation and relationship management.
• Sales excellence and business acumen are essential.
• Excellent communication and social skills are required.
• Strong planning and organisation abilities.

Responsibilities

• Deliver personalised customer service and tailor recommendations to individual needs.
• Achieve and exceed individual sales targets while upholding luxury service standards.
• Act as brand storyteller, sharing product knowledge with customers.
• Collaborate with colleagues across sales, stockroom, and online functions for seamless brand representation.
• Respond to new launches and seasonal priorities with a solutions-focused approach.
• Utilise CRM and clienteling tools to enhance engagement and drive repeat business.
• Take ownership of personal results and align with company policies and values.

Skills

Retail experience

Flexible schedule

Customer focus

Sales mindset

Job description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

The BTA Sales Consultant will represent Ralph Lauren within the Womenswear Department in Arnotts, delivering a world-class customer experience that reflects both the brand identity and our company values. You will act as a trusted style and product advisor, building long-term relationships with clients, driving sales, and ensuring the brand is showcased with excellence on the shop floor.

The successful candidate will demonstrate passion for luxury service, deep product knowledge, and the ability to connect authentically with customers. You will contribute to the success of your department by combining service excellence with commercial results.

Responsibilities include:

• Deliver personalised customer service, tailoring recommendations to individual needs and building lasting client relationships


• Achieve and exceed individual sales targets while upholding the highest standards of luxury service


• Act as a confident brand storyteller, sharing product expertise and inspiring customers through engaging, professional interactions


• Work closely with colleagues across sales, stockroom, and online functions to ensure seamless brand representation and customer experience


• Respond flexibly to new launches, seasonal priorities, and changing customer needs while remaining solutions-focused


• Use CRM and clienteling tools (e.g., WhatsApp, loyalty app) to enhance customer engagement and drive repeat business


• Take ownership of personal results, brand standards, and compliance with company policies and values

KNOW WHAT WE'RE LOOKING FOR

• Retail experience


• Fully flexible Monday to Sunday


• Customer Orientation & Relationship Management


• Sales Excellence & Business Acumen


• Communication & Social Skills


• Planning & Organisation


• Adaptability & Resilience


• Emotional Intelligence


• Collaboration & Teamwork


• Accountability & Integrity

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary


• Contributory Pension Scheme


• Competitive annual leave entitlement


• Team Member discount across the world’s most iconic brands


• Recognition Days for Volunteering & Wellbeing


• Wellbeing Initiatives


• Extensive Learning & Development Offerings


• Leading Talent Programmes


• Flexible Working Model


• Additional Benefits

KNOW HOW WE WORK

Experience is our business

Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops

We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators

Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things thatmake our customer’s lives better.

We Care for Our People

We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work.

Please contact us at [e-mail] to request accommodation.