Radiology Clerical Officer

Beaumont Hospital; Dublin; On-site; EUR 32,000 - 48,000; Full time

Job summary

Beaumont Hospital in Dublin is seeking a Clerical Officer for Radiology to provide clerical support at the Radiology reception, manage appointment bookings and ensure smooth patient flow. You will handle patient registration, data accuracy, and liaison with clinical teams to support efficient service delivery.

The role requires strong administrative skills, experience in healthcare administration or hospital environments, and the ability to manage multiple tasks in a busy setting.

Qualifications

• Eligible applicants will have the Leaving Certificate or equivalent as a minimum qualification.
• Previous clerical experience is essential for the role.
• Knowledge of BHIS/PACS/RIS is desirable for efficient operation.

Responsibilities

• Provide clerical support to the Radiology Department and reception desk.
• Ensure smooth running of the radiology reception area and direct patients efficiently.
• Schedule general x-ray appointments for OPD/GPs/External hospitals and private clinics.
• Responsible for vetting fluoroscopy and general procedures.
• Register, admit, and discharge Radiology day-case patients, linking to BHIS RIS with correct classifications.
• Create patient charts for new admissions and file forms and notes appropriately.
• Track charts to and from the radiology department.
• Perform triple ID/demographic checks and update BHIS/RIS as needed.
• Notify RIS/IT staff of new GP entries for linkage and reporting.
• Liaise with wards and medical teams for queries related to prep or arrival.
• Communicate with radiographers, clinicians, nurses regarding urgent cases and bookings.
• Manage the radiology switch system and route telephone queries.
• Monitor daily schedules and issue appointment/recall letters as required.
• Process and dispatch daily reports to referring clinicians and maintain timely records.
• Update RIS with any new RIPs printing daily and coordinate with Palliative care outputs.
• Scan and file paperwork and perform routine chart audits monthly/fortnightly.
• Distribute post within the department and allocate to the correct addressee.
• Perform off-site image ordering and return updates; maintain related spreadsheets.
• Any other duties as assigned.

Skills

Clerical duties

Reception duties

Appointment scheduling

Medical records registry

Communication

Education

Leaving Certificate

Tools

BHIS

RIS

PACS

Radiology switch system

Job description

Overview

Post Title:

Clerical Officer, Radiology

Post Status:

Permanent

Department:

Imaginig and Interventional Radiology Directorate

Location:

Beaumont Hospital & Affiliated Sites

Reports to:

Directorate Support Supervisor / Directorate Support Manager or other nominated Officer

Salary:

Appointment will be made on Grade III Clerical Officer scale (€31,934- €47,771, LSI €49,416) at a point in line with Government pay policy

Hours of work:

Full Time - 35 hours per week

Closing Date:

12 noon – 17/11/2026 (The Hospital reserves the right to close the competition early should a substantial number of applications be received)

Position Summary:

To provide an effective, consistent and efficient level of clerical support to the Radiology Reception area which includes the reception desk, the radiology switch system and the management of appointments for the general area, and Fluoroscopy. Ensure the smooth running of the areas assigned; liaise with Manager in identifying issues, proposing solutions and implementing changes as needed to meet the demands of the business.

Responsibilities

KEY TASKS

• Provide clerical support to the main Radiology Department /Radiology reception desk
• Ensure the smooth running of the radiology reception area/ Radiology reception desk to include, patients/clients being attended to, registered, arrived and directed to their destinations in an effective manner to prevent undue delays to the departments scheduled lists.
• Schedule appointments for general x-rays for OPD/GP’s/External hospitals and private clinics, fluoroscopy/screening areas in keeping with the vetting protocols.
• Responsible for the vetting of all fluoroscopy and general procedures.
• Responsible for the registration, admission and discharging of all Radiology daycase patients, ensuring appropriate episodes are created and linked from BHIS to RIS, capturing the correct patient classes, financial classes, attending Clinicians and external Clinicians where necessary.
• Create patients charts for new admissions onto the radiology day ward ensuring all data is accurate and all forms, labels and notes are printed and filed in appropriate location in the chart.
• Responsible for tracking of charts to and from the radiology department.
• Responsible for performing triple ID/demographic checks on all OPD/GP/External patients attending the Radiology department in keeping with the RPII guidelines and where necessary update the BHIS system where any changes are required and ensure these changes flow down to RIS. e.g. name changes, change of address etc.
• Responsible for notifying the RIS/IT staff of any new GP not entered on the system so these can be created and linked to patient to ensure the report meets their destination/referring clinician.
• Liaise with wards and medical teams where necessary for queries in relation to preps, scheduling or/on arrival of patients.
• Communicate effectively with the radiographers/clinical specialists/nurses and Radiologists where necessary in relation to queries regarding urgent cases, force bookings, prep issues e.g. steroid cover and gastrografin preps
• Communicate effectively with patients in relation to queries, recalls and follow ups as directed by the clinical specialists/Radiologists.
• Management of the radiology switch system and re-route telephone queries as necessary.
• Monitoring the daily schedules list for the areas assigned to ensure all DNA’s are cancelled and letters are issued back to referring Clinicians.
• Issuing correspondence where necessary to patients, other hospitals and GP’s including appointment letters, attendance letters, reports, preps etc. Ensuring any faxed reports are issued to the appropriate referring clinician.
• Responsible for collection and distribution of the daily signed reports to the referring clinicians.
• Responsible for the daily run of batch report for reminder letters, checking/correlation & postage of same.
• Responsible for updating the RIS system on any RIP’s that print daily and also from the list received via the RIS office from Palliative care.
• Responsible for scanning paper work associated with coding forms/interventional for TRUS procedures
• Responsible for conducting chart audits on a monthly/fortnightly basis in keeping with Health Records policy.
• Responsible for disseminating the post that arrives into the department each day and ensuring it is allocated to correct addressee.
• Responsible for ordering off-site images and return of same. Updating spreadsheet to keep record of same.
• Any other duties as assigned.

This job description represents the main areas of responsibility and is subject to review and amendment in the light of developments.

SELECTION CRITERIA:

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post.

Applications will be assessed on the basis of how well candidates satisfy these criteria.

Qualifications

Mandatory

1. Professional Qualifications, Experience, etc

(a) Eligible applicants will be those who on the closing date for the competition:

(i) Obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied..

Or

(ii) Passed an examination of at least equivalent standard

Or

(iii) Satisfactory relevant experience which encompasses demonstrable equivalent skills

And

(b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability), for the proper discharge of the office.

2. Age

Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs.

3. Health

Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

4. Character

Candidates for and any person holding the office must be of good character.

Previous clerical experience is essential.

Desirable

Knowledge of the department structure & systemsKnowledge of BHIS/ PACS / RISGood telephone mannerExperience in dealing with the publicAwareness of all hospital functionsTeam work skillsVerbal and written communication skills.

Further Information for Candidates:

The Hospital: www.beaumont.ie

Management Unit: www.beaumont.ie/hr

IF AN APPOINTEE HAS PREVIOUSLY BEEN EMPLOYED IN THE CIVIL OR PUBLIC SERVICE AND THAT APPOINTEE IS ENTITLED TO OR IN RECEIPT OF A PENSION FROM THE CIVIL OR PUBLIC SERVICE OR WHERE A CIVIL/ PUBLIC SERVICE PENSION COMES INTO PAYMENT DURING THE APPOINTEE’S RE-EMPLOYMENT THAT PENSION WILL BE SUBJECT TO ABATEMENT IN ACCORDANCE WITH SECTION 52 OF THE PUBLIC SERVICE PENSIONS (SINGLE SCHEME AND OTHER PROVISIONS) ACT 2012.

PLEASE NOTE: IN APPLYING FOR THIS POSITION YOU ARE ACKNOWLEDGING THAT YOU UNDERSTAND THAT THE ABATEMENT PROVISIONS, WHERE RELEVANT, WILL APPLY. IT IS NOT ENVISAGED THAT THE EMPLOYING DEPARTMENT/ OFFICE/ BODY WILL SUPPORT AN APPLICATION FOR AN ABATEMENT WAIVER IN RESPECT OF APPOINTMENTS TO THIS POSITION

Informal Enquiries ONLY to: (Please note NO APPLICATIONS will be accepted via the Informal Email)

Name: Rachael Pyper

Title: Business Lead, Imaging and Interventional Radiology Directorate.

Email Address: rachaelpyper@beaumont,ie