Quality Measurement Specialist, Sub-Saharan Africa

Meta; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading technology company in Dublin is seeking a Quality Measurement Specialist to enhance product health and user experience. This role involves reviewing content, collaborating with cross-functional teams, and influencing policy development. Candidates must have a relevant degree and fluency in English. This position offers professional growth and a dynamic work environment.

Qualifications

• Currently has, or is in the process of obtaining a Bachelor's/Master's degree.
• Familiarity with Sub-Saharan African market is essential.
• Willingness to work with potentially graphic content.

Responsibilities

• Directly contribute to experiments and design experimental details.
• Mentor other team members and play a role in cross-functional collaboration.
• Contribute to publications and oversee evaluation results.

Skills

Fluency in English

Analytical skills

Communication skills

Collaboration skills

Education

Bachelors/Masters degree or equivalent experience

Job description

Overview

Summary: Global Operations at Meta focuses on improving product health and user experience through direct support interactions and scalable solutions. We achieve this by managing a vendor workforce, delivering customer-centric solutions, and driving accountability for OpEX. Those who join our teams are passionate about solving people’s issues, advocating for the Meta community, and ensuring the best possible experience for our platforms. As a Quality Measurement Specialist, you will be responsible for reviewing various types of content according to our advertiser policies and community standards. This work is critical to deliver accurate measurement, AI oversight and insights on policy enforcement. You will collaborate with cross-functional teams in both Global Operations and across Meta to influence the development of policies, protocols, technology, and training. This work will directly impact the experience of Meta’s global network of users and business partners, ensuring our platforms are safe and trustworthy and that our processes are accurate, effective and efficient. In return, we offer the opportunity to work with a passionate team dedicated to solving user issues, influence policy development and scalable solutions, professional growth and development opportunities, and a collaborative and dynamic work environment.

Responsibilities

• Directly contribute to experiments, including designing experimental details, writing reusable code, running evaluations, and organizing results

• Contribute to publications and open-sourcing efforts

• Work with a large team

• Help identify long-term ambitious research goals as well as intermediate milestones

• Prioritize research that can be applied to Meta's product development

• Mentor other team members. Play a significant role in healthy cross-functional collaboration

Qualifications

• Currently has, or is in the process of obtaining a Bachelors/Masters degree or equivalent practical experience. Degree must be completed prior to joining Meta

• Fluency in English and familiarity with Sub-Saharan African market is essential as this role will involve working on issues in the local language

• Willingness to work with potentially graphic and objectionable content

• Analytical and critical thinking skills with a problem solving mindset

• Demonstrable experience with qualitative and quantitative analysis

• Proven communication and collaboration skills across multiple cross-functional partners

Industry: Internet