Quality Engineer

Cpl Group; Munster; On-site; EUR 42,000 - 66,000; Full time

Job summary

Cpl Group in Ireland is seeking a Quality Engineer to develop, implement, and maintain quality systems across manufacturing and supply operations. You will lead quality audits, corrective-action activities, and performance analysis while driving continuous improvement across the business.

Reporting to the Plant Manager, you will collaborate with R&D, Procurement, Production, and Customer Service to ensure compliance and robust corrective actions.

Qualifications

• Minimum of three years’ hands-on experience in a low-volume, high-mix manufacturing environment.
• Strong mechanical and electrical aptitude.
• Excellent communication and interpersonal skills across multiple departments.
• Experience with quality systems, audits, non-conformances, and corrective actions.

Responsibilities

• Lead ISO certification audits and other relevant regulatory or customer audits.
• Coordinate audit preparation, evidence gathering, responses, and follow-up actions.
• Identify root causes of non-conformances and implement corrective actions.
• Create, manage, and close out Corrective Action Reports (CARs).
• Ensure corrective actions are completed within agreed timescales and prevent recurrence.
• Review and update quality procedures, policies, and documentation.
• Ensure quality systems remain effective and aligned with business requirements.
• Collect, analyse, and report quality data and trends.
• Maintain and monitor Quality KPIs.
• Prepare regular quality reports and management information.
• Present quality performance and key trends to Senior Management.
• Identify opportunities for improvement through data analysis.
• Work with Customer Service to identify trends from customer calls and complaints.
• Investigate customer-related quality issues and coordinate corrective actions.
• Identify opportunities to improve product and service quality based on customer feedback.
• Apply COPIS methodology for new processes and coordinate continuous improvement initiatives across manufacturing and supply operations.
• Collaborate with departments to identify process improvements, reduce quality issues, and improve overall performance.
• Manage supplier returns, quality issues, and credits and liaise with suppliers on corrective actions.
• Monitor supplier performance to ensure quality issues are resolved.
• Host and facilitate regular Quality Meetings and coordinate with R&D, Procurement, Production, Warehouse, Sales, and Senior Management.

Skills

Mechanical aptitude

Electrical aptitude

Communication skills

Interpersonal skills

Problem-solving

Tools

Excel

SAP

AutoCAD Inventor

Job description

Role Overview

The Quality Engineer will be responsible for developing, implementing, and maintaining quality systems across the organisation. The role will lead quality audits, corrective-action activities, quality performance analysis, and continuous improvement initiatives across manufacturing and supply operations.

Reporting directly to the Plant Manager, this is a key position with significant interaction across the business, including R&D, Procurement, Production, Warehouse, Sales, Customer Service, suppliers, customers, and Senior Management.

Candidate Profile

The successful candidate will ideally have a minimum of three years’ hands-on experience within a low-volume, high-mix manufacturing environment, supported by strong mechanical and electrical aptitude.

Experience and knowledge in the following areas would be highly desirable:

• Sheet metal fabrication processes, including:
  • Turret Punch
  • Press Brake
  • Welding
• Ability to interpret basic electrical circuit drawings and specifications.
• Knowledge of cables, crimping, switches, and lighting components.
• Strong problem-solving and root-cause analysis skills.
• Experience working with quality systems, audits, non-conformances, and corrective actions.
• Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments.

IT & Systems Skills

Advanced Excel skills are essential, including:

• Pivot Tables
• VLOOKUP/XLOOKUP and other lookup functions
• Complex formulas
• Data analysis
• Data presentation and reporting

Experience with SAP and AutoCAD Inventor would be an advantage.

Key Responsibilities

Quality Engineering & Compliance

• Lead ISO certification audits and other relevant regulatory or customer audits.
• Coordinate audit preparation, evidence gathering, responses, and follow-up actions.
• Identify root causes of non-conformances and implement effective corrective actions.
• Create, manage, and close out Corrective Action Reports (CARs).
• Ensure corrective actions are completed within agreed timescales and are effective in preventing recurrence.
• Review and update quality procedures, policies, and documentation.
• Ensure quality systems remain effective, compliant, and aligned with business requirements.

Quality Data & Performance

• Collect, analyse, and report quality data and trends.
• Maintain and monitor Quality KPIs.
• Prepare regular quality reports and management information.
• Present quality performance and key trends to Senior Management.
• Identify opportunities for improvement through analysis of quality data.

Customer Quality

• Work closely with Customer Service to identify trends and recurring issues from customer calls and complaints.
• Investigate customer-related quality issues and coordinate appropriate corrective actions.
• Identify opportunities to improve product and service quality based on customer feedback.

Continuous Improvement

• Apply COPIS methodology when introducing new processes.
• Support and coordinate continuous improvement initiatives across manufacturing and supply operations.
• Work collaboratively with departments to identify process improvements, reduce quality issues, and improve overall operational performance.

Supplier Quality

• Manage supplier returns, quality issues, and associated credits.
• Liaise directly with suppliers regarding quality concerns and corrective actions.
• Monitor supplier performance and ensure quality issues are effectively resolved.

Communication & Coordination

• Host and facilitate regular Quality Meetings.
• Work closely with R&D, Procurement, Production, Warehouse, Sales, Customer Service, and Senior Management.