Quality Analyst

Arcon Recruitment Services; Ballina, Ballinrobe, Castlebar, Westport; On-site; EUR 40,000 - 56,000; Full time

Job summary

Arcon Recruitment is seeking a Quality Analyst for a maternity-cover role based in Castlebar, Co. Mayo. The analyst will monitor and improve data quality across customer programmes involving AI and machine learning, reviewing outputs for accuracy and compliance.

The role requires strong data analysis, attention to detail and the ability to collaborate with quality, operations and data science teams. Eligible for on-site work in Mayo with potential commuting options.

Qualifications

• Experience in quality analysis or data analysis roles.
• Strong attention to detail and the ability to assess information accurately.
• Good analytical and problem-solving skills.
• Proficient with Excel and datasets.
• Experience with Power BI or reporting tools is a plus.
• Understanding AI/machine learning data evaluation beneficial.
• Clear written and verbal communication.
• Ability to organise workloads and meet deadlines.

Responsibilities

• Review data against customer quality guidelines and evaluator outputs.
• Conduct quality checks and document errors, inconsistencies and areas for improvement.
• Analyze performance data to identify trends in accuracy, productivity and participation.
• Prepare reports and dashboards to support quality monitoring and operational decisions.
• Investigate recurring quality issues and recommend practical improvements.
• Provide clear, constructive feedback to support team performance.
• Assist with data preparation, cleaning and validation.
• Work with quality, operations and data science colleagues to resolve issues.
• Support updates to quality procedures, guidelines and training materials.
• Maintain accurate records and follow data privacy and confidentiality requirements.

Skills

Excel

Data analysis

Quality assurance

Communication

Education

Data analytics qualification

Tools

Power BI

Job description

Quality Analyst – Castlebar, Co. Mayo

Contract: Initially maternity leave cover

Arcon Recruitment is seeking a Quality Analyst on behalf of our client in Castlebar, Co. Mayo. This role will initially provide maternity leave cover.

The successful candidate will support the monitoring and improvement of data quality across customer programmes involving AI and machine learning applications. This position would suit an analytical, detail-focused individual who enjoys reviewing information, identifying trends and helping teams achieve consistent quality standards.

Key Responsibilities

• Review and assess data and evaluator outputs against customer quality guidelines.
• Conduct quality checks and document errors, inconsistencies and areas for improvement.
• Analyse performance data to identify trends in accuracy, productivity and participation.
• Prepare reports and dashboards to support quality monitoring and operational decisions.
• Investigate recurring quality issues and recommend practical improvements.
• Provide clear, constructive feedback to support evaluator and team performance.
• Assist with data preparation, cleaning and validation.
• Work with quality, operations and data science colleagues to resolve issues.
• Support updates to quality procedures, guidelines and training materials.
• Maintain accurate records and follow data privacy and confidentiality requirements.

Requirements

• Previous experience in quality analysis, data analysis, quality assurance or a related operational role.
• Strong attention to detail and the ability to assess information accurately and consistently.
• Good analytical and problem-solving skills.
• Confidence using Excel and working with datasets.
• Experience with Power BI or similar reporting tools would be an advantage.
• An understanding of AI, machine learning or data evaluation processes would be beneficial.
• A relevant qualification in quality, data analytics, data science or a related discipline, or equivalent practical experience.
• Clear written and verbal communication skills.
• Ability to organise workloads, meet deadlines and work both independently and collaboratively.

Location

Based in Castlebar, Co. Mayo, with potential commuting options including Westport, Newport, Balla, Claremorris, Swinford, Foxford and Ballina.