Psychotherapist-Therapy Intake Co-ordinator

Dublin Rape Crisis Centre; Dublin; On-site; EUR 56,000 - 68,000; Full time

Benefits offered by this job

Privilege days (Easter & Christmas)

Pension: DRCC pension scheme

Employee Assistance Programme

Bike to work & Tax Saver Schemes

Job summary

Dublin Rape Crisis Centre is seeking a Therapy Intake Coordinator to join the Therapy Services Team. You will be the first point of contact for clients seeking therapy, guiding them through intake, coordinating schedules and ensuring paperwork is complete.

You will oversee progression from waiting list to ongoing therapy, working with the Therapy Services Team Lead to provide a client-centred service in a busy environment. This 2-year contract offers a salary of €62,000 full time with benefits.

Responsibilities

• Guide clients through intake process and answer initial questions.
• Coordinate therapy appointment schedules and ensure paperwork is complete.
• Oversee progression from waiting list to ongoing therapy with Therapy Services Team Lead.
• Serve as first point of contact to create a welcoming, client-centred experience.

Job description

Dublin Rape Crisis Centre (DRCC) has a twofold mission: to prevent the harm and heal the trauma of all forms of sexual violence. We provide first response services through the National 24/7 Helpline, face to face therapy and an information and support service. We provide accompaniment and support to those who attend the Rotunda Sexual Assault Treatment Unit, Garda Stations, Courts and other settings. In addition, we offer education and training programmes for a wide variety of professionals, frontline staff and volunteers who work with those who have experienced sexual violence.

We are now recruiting for a Therpy Intake Co-ordinator

The Role

Therapay Intake Co-Ordinators guide clients through the intake process, answering initial questions, co-ordinating schedules, ensuring paperwork is complete and scheduling follow-up appointments

The TIC oversees the progression of individuals from the waiting list to ongoing therapy, in line with DRCC’s commitment to delivering an effective, efficient and client-centred therapy service.

The successful candidates will be responsible for processing the intake of all potential clients of DRCC, in consultation and collaboration with the Therapy Services Team Lead.

Purpose:

Therapay Intake Coordinators are the connection between clients and therapists at the Dublin Rape Crisis Centre. As the first point of contact for individuals seeking therapy, this role is essential in creating a welcoming and seamless experience for clients.

Days & Hours:

Monday, Thursday & Friday 09.30 to 5.30 with Two Late Starts: 12.00am 8pm (Tuesday & Wednesday)

Days: Monday to Friday

Reporting to: Therapy Lead, Therapy Services

Contract Type: 2 Years

Salary: €62,000 Full Time PA

• Plus 2 Privilege Days (Easter & Christmas)
• Paid external individual supervision provided
• Pension: Immediate access to DRCC pension scheme.
• Immediate access to the DRCC Employee Assistance Programme
• Immediate Access to Bike to work & Tax Saver Schemes

All prospective employees are required to declare prior convictions and whether they have been or

ever having been the subject of any investigation or inquiry into abuse or other inappropriate behaviour.

DRCC is committed to providing reasonable accommodations for applicants and employees with a disability. Please note that DRCC is an equal opportunities employer.

Should you have a reasonable accommodation request, and you wish to discuss, please contact Naomi Patton, HR Manager.

The details contained in this job description reflect the content of the job at the date the job description was prepared. It should be remembered, however, over time, the nature of individual jobs may change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.