Product Release Content Architect

Novum Global; Cork; On-site; EUR 45,000 - 65,000; Full time

Job summary

Novum Global in Ireland seeks an experienced Content Specialist who creates clear, engaging content to help users get the most from our products. You’ll shape how customers understand and adopt new product functionality and work with Product, Engineering and Customer Success teams to deliver accurate, accessible guidance.

You will develop user-facing content for software releases, guides, in-product tours and training materials, ensuring a consistent tone of voice and a well-organised content

Qualifications

• Experience creating content for software products.
• Strong understanding of accounting terminology, processes and financial workflows.
• Familiarity with content management systems and knowledge bases.
• Experience designing training materials and e-learning modules.
• Ability to work with cross-functional and international teams to deliver content.

Responsibilities

• Develop and maintain user-facing content for new software releases, including release notes and product updates.
• Create user guides, manuals and in-product help content.
• Develop interactive journeys, guided tours and in-product guidance.
• Coordinate and deliver training sessions across regions to support adoption and knowledge transfer.
• Maintain a well-organised content library with consistent tone, voice and branding across channels.
• Collaborate with Product, Engineering and Customer Success teams to address user needs.

Skills

Excellent writing

Editing and proofreading

Communication skills

Cross-functional collaboration

Translate complex concepts

Tools

WalkMe

Pendo

Userflow

Content management systems

Job description

Novum Global in Ireland seeks an experienced Content Specialist who creates clear, engaging content to help users get the most from our products. You’ll shape how customers understand and adopt new product functionality and work with Product, Engineering and Customer Success teams to deliver accurate, accessible guidance.

You will develop user-facing content for software releases, guides, in-product tours and training materials, ensuring a consistent tone of voice and a well-organised content