Product Genius

Conlans BMW Limerick; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

A progressive Irish motor organisation is seeking a BMW Product Genius to provide an exceptional customer experience by sharing in-depth product knowledge and supporting sales initiatives. The ideal candidate will have excellent communication skills, a passion for automotive technology, and the ability to work autonomously. This full-time role includes benefits such as a bike to work scheme and employee discounts.

Benefits

Bike to work scheme

Employee discount

On-site parking

Qualifications

• Ability to work autonomously.
• Team orientated personality.
• Keen to keep up-to-date with innovations.

Responsibilities

• Inspire customers with in-depth product information.
• Promote unique selling points of BMW products.
• Manage customer test drive processes.

Skills

Enthusiasm for excellent customer service

Passion for automotive technology

Strong presentation skills

Excellent communication skills

Tools

MS Office

Job description

Looking for a dream job in the motor Industry?

As a result of expanding operations we are now inviting applications for the exciting role of BMW Product Genius for Conlans BMW Limerick.

Reporting to the Sales Manager, the main responsibilities & objectives for the role will include.

Objectives of the Post:

• Inspire and excite customers in the dealership with in-depth product information and insight.
• Promote the unique selling points of BMW products and their customer benefits.
• Offer exceptional customer service by using non-pressured customer discussion.

Main Duties:

• Keeping up to date with the latest product information.
• Providing customers with specification information about all BMW products.
• Ensuring all staff are up to date on the latest product information and that their knowledge is of a high standard.
• Planning and managing the customer test drive process with the Sales Executive and offering product insight during the test drive appointment.
• Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customers.
• Pro-actively approaching customers in the showroom to welcome them and see if they need help.
• Supporting the Sales Executive with insight and product knowledge for customers, when required.
• Guiding customers to the Sales Executive when they express an interest to buy.

Critical Skills:

• Enthusiasm for excellent customer service.
• Passion for automotive technology.
• Strong presentation skills.
• Ability to work autonomously.
• Team orientated personality.
• Excellent communication skills.
• Keen to keep-up-to-date with innovations and complex/technical/product information.
• Strong organisational and prioritisation skills.
• Always willing to help and support to others.
• Good knowledge of computer applications (MS Office).

Additional Requirements:

• Full valid driving licence

This is an exciting role with a progressive Irish motor organisation that offers competitive earnings potential.

Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Employee discount
• On-site parking

Schedule: Usual Retail Hours

Work Location: In person