Principal Product Manager - Workday AI - Agent Factory

Workday, Inc.; Ireland; Hybrid; EUR 163,000 - 244,000; Full time

Job summary

Workday, Inc. is seeking a Principal Product Manager to own end-to-end AI agent systems, from concept through GA, for enterprise-scale deployment across a global customer base.

You will prototype, validate, and scale agent architectures while prioritizing across a fast-moving portfolio in highly regulated environments. This role combines hands-on technical depth with strategic prioritization, collaborating with engineering and domain PMs to deliver measurable value and trusted, auditable

Qualifications

• 11+ years of product management experience.
• 5+ years in SaaS/B2B enterprise software.
• Direct experience building and shipping external, revenue generating AI forward product and/or agent systems to production.
• Deep technical acumen: evaluate agent architectures, debug failure modes, and design tradeoffs with engineering.
• Strong communication and relationship-building skills across engineering, customers, and executive stakeholders.

Responsibilities

• Own an AI agent end-to-end, from identifying the opportunity through GA launch and beyond
• Prototype and validate agent concepts rapidly, using real customer workflows and data to pressure-test viability before committing engineering resources
• Design production-quality agent systems in collaboration with engineering, ensuring reliability, auditability, and trust in regulated domains
• Run customer discovery and Early Adopter programs to validate value, generate references, and derisk at every stage
• Identify the highest-ROI agent opportunities in finance and HCM, build conviction with data, and advocate for them within the organization
• Define measurable value outcomes and evaluation frameworks that prove agent impact quantitatively
• Collaborate deeply with domain PMs to understand workflows, constraints, and where autonomous agents unlock step-function value versus incremental improvement
• Communicate agent vision and progress to executives, customers, field teams, and implementers, translating technical capability into business value

Skills

Product management

SaaS

Enterprise software

External AI agent experience

Communication

Job description

About the Role

We are looking for Principal Product Managers who have shipped production AI agent systems and want to do it again at enterprise scale. You will own an agent from concept through GA: scoping the bet, prototyping solutions, running early adopter programs, and scaling to Workday's global customer base. This is not a strategy-deck role. You will be hands-on with agent architectures, evaluation frameworks, and customer workflows daily, while also making sharp prioritization calls across a fast-moving portfolio. This role requires a rare combination: the scrappiness to prototype and build in weeks, the technical depth to design reliable agent systems, and the domain judgment to solve real problems in highly regulated, highly complex environments.

Responsibilities

• Own an AI agent end-to-end, from identifying the opportunity through GA launch and beyond
• Prototype and validate agent concepts rapidly, using real customer workflows and data to pressure-test viability before committing engineering resources
• Design production-quality agent systems in collaboration with engineering, ensuring reliability, auditability, and trust in regulated domains
• Run customer discovery and Early Adopter programs to validate value, generate references, and derisk at every stage
• Identify the highest-ROI agent opportunities in finance and HCM, build conviction with data, and advocate for them within the organization
• Define measurable value outcomes and evaluation frameworks that prove agent impact quantitatively
• Collaborate deeply with domain PMs to understand workflows, constraints, and where autonomous agents unlock step-function value versus incremental improvement
• Communicate agent vision and progress to executives, customers, field teams, and implementers, translating technical capability into business value

About You

Basic Qualifications:

• 11+ years of product management experience
• 5+ years in SaaS/B2B enterprise software
• Direct experience building and shipping external, revenue generating AI forward product and /or agent systems to production (not just AI/ML features, but agents that reason, plan, and take action autonomously)
• Deep technical acumen: you can evaluate agent architectures, debug failure modes, and make informed design tradeoffs with engineering
• Strong communication and relationship-building skills across engineering, customers, and executive stakeholders

Other Qualifications:

• Experience in regulated or complex domains (finance, HCM, healthcare, legal) where trust, compliance, and auditability are non-negotiable
• Track record of 0-to-1 product development: you've taken something from idea to revenue, not just maintained an existing product
• Bias for action, comfortable making high-stakes decisions with incomplete information and iterating from there
• Experience managing Early Adopter or beta programs with enterprise customers
• Ability to operate across multiple functions, influence senior executives, and drive alignment without authority

You'll be a great fit if:

• You are already building agent systems, whether prototyping on weekends, shipping side projects, or pushing the boundaries at your current company
• You have strong opinions on agent evaluation, reliability, and human-in-the-loop design, formed from hands-on experience, not just reading papers
• You learn complex customer domains fast and can identify where agents create step-function value versus where they create risk
• You are motivated by building new product lines from scratch, not optimizing existing ones
• You are organized enough to track dozens of moving pieces across customers, engineering, and stakeholders while maintaining velocity

Salary and Benefits

Workday Pay Transparency Statement (For EU Locations Only) Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday's comprehensive benefits, Primary Location Base Pay Range: $162,800 EUR - $244,200 EUR Ireland

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.