Principal Product Manager - Workday AI - Agent Factory

Workday Ireland Holding Unlimited Company; Dublin; Hybrid; EUR 163,000 - 244,000; Full time

Job summary

Workday, Inc. is seeking a Principal Product Manager to lead end-to-end AI agent initiatives from concept to GA for its global enterprise customers in regulated domains such as finance and HCM.

You will prototype, evaluate architectures, and drive early adopter programs while balancing speed with auditability and reliability across a fast-moving portfolio.

Qualifications

• 11+ years of product management experience.
• 5+ years in SaaS/B2B enterprise software.
• Direct experience building and shipping external, revenue generating AI forward product and/or agent systems to production.
• Deep technical acumen: evaluate agent architectures and design tradeoffs with engineering.
• Strong communication and relationship-building across engineering, customers, and executives.

Responsibilities

• Own an AI agent end-to-end, from opportunity through GA and beyond.
• Prototype and validate agent concepts rapidly using real customer workflows.
• Design production-quality agent systems with engineering for reliability, auditability, and trust in regulated domains.
• Run customer discovery and Early Adopter programs to validate value and derisk at every stage.
• Identify high-ROI agent opportunities in finance and HCM and advocate within the org.
• Define measurable value outcomes and evaluation frameworks to prove agent impact.
• Collaborate with domain PMs to align workflows and determine where agents unlock value.
• Communicate agent vision and progress to executives, customers, and field teams.

Skills

11+ years product management

SaaS/B2B enterprise software

AI agent systems production

Technical depth evaluating agent

Strong communication with stakeholders

Job description

About the Team

Workday Agent Factory builds autonomous AI agents that become standalone product lines, not incremental AI features bolted onto existing workflows. We operate as a 0-to-1 team inside Workday: identifying high-conviction bets in complex, regulated domains like finance and HCM, then building production-grade agents that will become revenue lines. Our PMs prototype with their own hands, ship fast, and navigate the real constraints of enterprise customers: compliance, auditability, and deeply embedded business processes. If you want to build the next generation of enterprise software, not just add AI to the current one, this is the team.

About the Role

We are looking for Principal Product Managers who have shipped production AI agent systems and want to do it again at enterprise scale. You will own an agent from concept through GA: scoping the bet, prototyping solutions, running early adopter programs, and scaling to Workday's global customer base. This is not a strategy-deck role. You will be hands‑on with agent architectures, evaluation frameworks, and customer workflows daily, while also making sharp prioritization calls across a fast-moving portfolio. This role requires a rare combination: the scrappiness to prototype and build in weeks, the technical depth to design reliable agent systems, and the domain judgment to solve real problems in highly regulated, highly complex environments.

Responsibilities

• Own an AI agent end-to-end, from identifying the opportunity through GA launch and beyond
• Prototype and validate agent concepts rapidly, using real customer workflows and data to pressure-test viability before committing engineering resources
• Design production-quality agent systems in collaboration with engineering, ensuring reliability, auditability, and trust in regulated domains
• Run customer discovery and Early Adopter programs to validate value, generate references, and derisk at every stage
• Identify the highest-ROI agent opportunities in finance and HCM, build conviction with data, and advocate for them within the organization
• Define measurable value outcomes and evaluation frameworks that prove agent impact quantitatively
• Collaborate deeply with domain PMs to understand workflows, constraints, and where autonomous agents unlock step-function value versus incremental improvement
• Communicate agent vision and progress to executives, customers, field teams, and implementers, translating technical capability into business value

About You

Basic Qualifications

• 11+ years of product management experience
• 5+ years in SaaS/B2B enterprise software
• Direct experience building and shipping external, revenue generating AI forward product and/or agent systems to production (not just AI/ML features, but agents that reason, plan, and take action autonomously)
• Deep technical acumen: you can evaluate agent architectures, debug failure modes, and make informed design tradeoffs with engineering
• Strong communication and relationship-building skills across engineering, customers, and executive stakeholders

Other Qualifications

• Experience in regulated or complex domains (finance, HCM, healthcare, legal) where trust, compliance, and auditability are non-negotiable
• Track record of 0-to-1 product development: you've taken something from idea to revenue, not just maintained an existing product
• Bias for action, comfortable making high-stakes decisions with incomplete information and iterating from there
• Experience managing Early Adopter or beta programs with enterprise customers
• Ability to operate across multiple functions, influence senior executives, and drive alignment without authority

Workday Pay Transparency Statement (For EU Locations Only)

Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location

Base Pay Range: $162,800 EUR - $244,200 EUR Ireland

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Fair Chance Law and Equal Opportunity

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Equal Opportunity Statement

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Additional Information

You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodation, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.