Porter Supervisor

Beaumont Hospital; Dublin; On-site; EUR 42,000 - 49,000; Full time

Job summary

Beaumont Hospital in Dublin 9 is seeking a Portering Services Supervisor (Band 1) on a temporary specified purpose contract. The role covers day-to-day supervision of portering staff, rostering and coordinating service delivery across hospital areas.

The successful candidate will deploy porters to meet department needs, supervise staff, maintain timekeeping, and ensure adherence to hospital policies. 39-hour week, rotating day/night duties, with a wage on the Head Porter pay scale.

Qualifications

• Leaving certificate is mandatory.
• Minimum of 2 years’ experience in portering in an acute hospital environment.
• Desirable supervisory management qualification or equivalent.
• Desirable supervisory experience in portering.
• Demonstrate basic IT skills.

Responsibilities

• Coordinate and prioritise the duties of portering staff in the area(s) to which they are assigned.
• Allocate and distribute the workload to maximise efficiency.
• Organise and supervise internal delivery systems.
• Liaise with service users and department heads in response to requests.
• Ensure punctuality and maintain timekeeping records; assist with disciplinary procedures as required.
• Ensure staff wear approved uniforms and are well groomed.
• Organise and schedule staff to ensure sufficient coverage at all times.
• Ensure upkeep of portering work and rest areas.
• Attend departmental meetings and adhere to hospital policies.
• Establish regular staff meetings and maintain effective communication within the portering team.

Skills

Portering supervision

Staff rostering

Timekeeping

Tools

IT basics

Job description

Overview

Post Title:

Portering Services Supervisor (Band 1)

Post Status:

Temporary Specified Purpose Contract

Department

Portering, General Services

Location:

Beaumont Hospital, Dublin 9

Reports to:

Portering Services ManagerWith the further development of the Directorates and structures within the hospital, reporting relationships and staff allocation may change.

Salary:

Appointment will be made on the Head Porter pay scale (€42,033 - €49,050) at a point in line with Government pay policy.

Hours of work:

39 hour working week, as per duty roster (5/7). Rotating between day and night duties as required. Time and attendance system will be adhered to.

Closing Date:

12 Noon on Tuesday, 22nd of September 2026
PLEASE NOTE: Beaumont Hospital (hiring manager and/or HR Recruitment) reserves the right to close the competition early should a substantial number of applications be received.

As a Band 1 Supervisor, The Supervisor for the Portering Services is a key person in the supervision of porters both during and outside of core hours.

Portering Services

The portering services department plays a support role to the delivery of all clinical and non-clinical services and departments across all Beaumont Hospital site’s. This support role is key to the smooth running of the hospital and to supporting timely and professional patient care.

Job Summary

The Portering Service Supervisor will be responsible for day to day delivery of portering services. In particular, they will ensure that porters are deployed in such a way as to ensure an efficient service delivery. Deployment of porters should be cognisant of the needs of the various departments and the skills and training of the relevant porters. As a senior member of the portering services team they will be expected to contribute to the overall running and development of the department, keep management updated on all issues that affect the department / hospital.

Responsibilities

Service Delivery

• 1. To coordinate and prioritise the duties of portering staff in the area (s) to which they are assigned.
• 2. To allocate and distribute the workload to maximise efficiency.
• 3. To organise and supervise internal delivery systems.
• 4. To liaise with service users, eg. Clinical Nurse Managers, Department Heads, Business Managers in response to or in anticipation of complaints, enquiries and service requests.
• 5. To ensure that porters are punctual and report to allocated departments on time and to examine and maintain time keeping records and to assist with staff disciplinary procedures as and when required.
• 6. To ensure that staff wear approved uniforms and are well groomed.
• 7. To organise and schedule staff in the area of assignment to ensure sufficient cover at all times including breaks.
• 8. To ensure upkeep of portering work and rest areas.
• 9. Attend departmental and other meetings as required.
• 10. Adhere to hospital policies.
• 11. Ensure good communication within the portering department by appropriate means, including establishing regular staff meetings in line with the hospitals communication strategy.

Staff Management

• 1. Ensure staff attends all relevant mandatory and specialised training.
• 2. Supervise and initiate local level training of any new staff assigned to the area.
• 3. Provide or facilitate refresher training for existing staff as required.
• 4. Record sick leave and redeploy staff to cover absences as required.
• 5. Conduct return to work interviews.
• 6. Maintain records of all leave eg. Annual leave, sick leave etc.
• 7. Maintain records of all training of staff (mandatory and any other training deemed necessary).
• 8. Assist with salary returns as required.
• 9. Maintain good working relationships with all members of staff.
• 10. Support the Portering Services Managers in the maintenance of discipline and adherence to hospital policies.
• 11. Assist with rostering, annual leave planning, allocation of duties etc.
• 12. Participate in disciplinary hearings as required.

Equipment Management – oxygen, wheelchairs, dect phones, bleeps, etc

• 1. Ensure cleaning and maintenance schedule for wheelchairs is compliant with hygiene and infection prevention and control standards.
• 2. Ensure wheelchairs are stored in such a manner as to ensure maximum availability.
• 3. Ensure maintenance and delivery of medical gas cylinders on a daily basis.
• 4. To organise and co-ordinate the audio visual equipment for lectures and / or conferences.

Other Duties

• 1. Carry out audit as required.
• 2. Participate in hospital committees / working groups as required.
• 3. Maintenance, problem identifying and solving of issues in the department
• 4. Other duties as may be deemed necessary.
• 5. This is a working supervisor post and the appointee will be required to rotate to the various areas covered by the Portering Services, including Radiology, Theatre, Pool Room, Night duty.
• 6. Manage complaints at a local level, referring them on to Portering Services Managers when necessary / as appropriate.

Personal

• 1. Ensure adherence to time and attendance conditions.
• 2. Ensure compliance with hospital policies regarding absenteeism and other HR policies as available on the hospital intranet.
• 3. Ensure compliance with mandatory training eg. Hand hygiene, manual handling and fire training.
• 4. Undertake such training as is made available or is deemed necessary to ensure efficient work practices eg. Computer skills training, Health and Safety, Management Development training etc.

Qualifications

Selection Criteria:

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post.

Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory:

• Leaving certificate.
• A Minimum of 2 years’ experience in portering in an acute hospital environment.

Desirable:

• A Qualification in the area of supervisory management or an undertaking or commitment to undertake same.
• Supervisory experience.
• Demonstrate basic level of IT skills.