Polish Content Quality Reviewer (Onsite, Dublin)

TP; Dublin; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Death in service

Annual leave 20 days + 10 bank holiday

Job summary

Teleperformance in Dublin 03 is seeking a Quality Expert Reviewer who speaks Polish. This is a fully on-site role with 40 hours per week and shifts from 7am to 10pm, Monday to Sunday. An 8-week training program is provided, and a Criminal Record Check along with other checks are required.

You will perform content moderation of sensitive material, assist with ID review and authenticity flows, and handle escalations. Right to work in Ireland is mandatory.

Qualifications

• Experience in content moderation is essential.
• Ability to review content with policy context and sensitivities.
• Familiarity with training materials and escalation procedures.”

Responsibilities

• Moderate content including violence, self-harm, theft, fraud and hate speech.
• Review identity/authenticity flows and manage escalations.
• Support quality review of client workflows HERO and DOI and ensure policy alignment.

Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

Job description

Teleperformance in Dublin 03 is seeking a Quality Expert Reviewer who speaks Polish. This is a fully on-site role with 40 hours per week and shifts from 7am to 10pm, Monday to Sunday. An 8-week training program is provided, and a Criminal Record Check along with other checks are required.

You will perform content moderation of sensitive material, assist with ID review and authenticity flows, and handle escalations. Right to work in Ireland is mandatory.