Platform AI Engineer for Agentic Systems

Supermetrics Oy; Leinster; Hybrid; EUR 110,000 - 170,000; Full time

Benefits offered by this job

Equity participation

Home office allowance

Healthcare

Annual learning budget

Wellbeing allowance

Job summary

Supermetrics is hiring an Agentic AI Engineer to own the platform layer that powers our GTM AI agent program, building production services on Google Cloud from Dublin or Helsinki.

You will design shared infrastructure, handle event routing, data connections, deployment pipelines, and observability for all agents, working with a fast-moving GTM team.

This is a hands-on software engineering role focused on reliable systems, scalability, and collaboration with non-technical stakeholders.

Qualifications

• Experience building and running production software: services you personally deployed, monitored, and were on the hook for when they broke.
• REST API and webhook experience: you've integrated multiple third-party systems from scratch.
• Applied LLM experience in production: agents or LLM-backed services you shipped and operated, including evaluation, guardrails, cost, and latency management.
• Hands-on Google Cloud experience with services such as Cloud Run (or GKE), Pub/Sub, Cloud Scheduler/Workflows, Cloud Logging & Monitoring.
• Working SQL and BigQuery: you read and write SQL comfortably and can connect an application to BigQuery to read, write, and update data.

Responsibilities

• Build and maintain the shared infrastructure for all AI agents run across the GTM org, including business development, sales, customer success, and support.
• Ensure all agents connect to tools like Salesforce, Gainsight, and Zendesk in a consistent way.
• Own and maintain the GTM Agent Registry: the master catalogue of every agent, what it does, who owns it, and when it was last reviewed.
• Set up and maintain observability, dashboards, and logs so the team can see what agents are doing and catch issues quickly.
• Maintain data quality and act as write authority on the Golden Record (BigQuery).

Skills

REST API

Webhooks

LLM in production

Google Cloud

SQL

BigQuery

Observability

Job description

Supermetrics is hiring an Agentic AI Engineer to own the platform layer that powers our GTM AI agent program, building production services on Google Cloud from Dublin or Helsinki.

You will design shared infrastructure, handle event routing, data connections, deployment pipelines, and observability for all agents, working with a fast-moving GTM team.

This is a hands-on software engineering role focused on reliable systems, scalability, and collaboration with non-technical stakeholders.