Phoneshop Customer Care Specialist - Flexible Hours

Tesco; Dublin; Hybrid; EUR 25,000 - 35,000; Full time

Job summary

Tesco in Ireland is seeking enthusiastic Tesco Phoneshop Team Members for our stores. You will help customers choose the right phones and tariffs, deliver great service, and work in a dynamic retail environment supporting a loyal customer base.

Join a team committed to celebrating diversity, flexible working opportunities, and a fully inclusive recruitment process. We value customer-first attitudes and pride in delivering a memorable shopping experience at Tesco Mobile.

Qualifications

• Customer-focused and friendly attitude is essential.
• Motivation to work in a fast-paced sales/service environment.
• Willingness to learn about phones and tariffs to help customers.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help ensure products and services are available for customers at all times.
• Keep the shop floor and back areas clean and tidy at all times.
• Follow training, routines and processes, and health & safety policies.
• Be Tesco Mobile brand ambassador and work well in a team.

Skills

Customer service

Friendly demeanor

Sales motivation

Adaptability

Team player

Relationship building

Job description

Tesco in Ireland is seeking enthusiastic Tesco Phoneshop Team Members for our stores. You will help customers choose the right phones and tariffs, deliver great service, and work in a dynamic retail environment supporting a loyal customer base.

Join a team committed to celebrating diversity, flexible working opportunities, and a fully inclusive recruitment process. We value customer-first attitudes and pride in delivering a memorable shopping experience at Tesco Mobile.