Phone Shop Customer Care Specialist

Tesco Ireland; Ennis; On-site; EUR 23,000 - 29,000; Full time

Job summary

Tesco Ireland is seeking Tesco Phoneshop Team Members in Ennis to deliver friendly, customer-focused service in our store. You will help customers find the right phone and tariff, work as part of a dynamic team, and uphold Tesco's service standards daily.

We value a warm personality, strong teamwork, and the ability to adapt to a fast-paced environment. Training will be provided and a commitment to customer care will be essential throughout your role.

Qualifications

• Warm, friendly, and approachable.
• Drive and motivation to work in sales and service.
• Ability to adapt to a fast-paced, changing environment.
• Enjoy working with the latest technology.
• Team player who supports others and builds team spirit.
• Enjoy building relationships to understand customer needs.

Responsibilities

• Always put the customer first in everything you do.
• Get to know customers and serve them with pride.
• Help ensure products and services are available for customers.
• Keep the shop floor and back areas clean and tidy.
• Follow training and department routines and processes.
• Adhere to Health and Safety policies.

Skills

Customer service

Team player

Adaptability

Technology interest

Sales environment

Job description

Tesco Ireland is seeking Tesco Phoneshop Team Members in Ennis to deliver friendly, customer-focused service in our store. You will help customers find the right phone and tariff, work as part of a dynamic team, and uphold Tesco's service standards daily.

We value a warm personality, strong teamwork, and the ability to adapt to a fast-paced environment. Training will be provided and a commitment to customer care will be essential throughout your role.