Phone Shop Customer Care Specialist

Tesco Ireland; Fermoy; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme

Virtual GP service

Employee Assistance Programme

Clubcard discounts

Life Assurance

Pension Plan

Save As You Earn Scheme

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is hiring for Tesco Phoneshop Team Members in our store. We focus on helping customers find the right phone and tariff, with no commission, and a strong emphasis on service and team spirit.

As a Phoneshop Team Member you will greet customers, understand their needs, and maintain store standards while following training and safety policies. Training and support are provided to help you succeed.

Qualifications

• A passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions for customers.
• Work well within a team and communicate openly.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.

Skills

Customer service

Rapport building

Initiative

Teamwork

Job description

Tesco Ireland is hiring for Tesco Phoneshop Team Members in our store. We focus on helping customers find the right phone and tariff, with no commission, and a strong emphasis on service and team spirit.

As a Phoneshop Team Member you will greet customers, understand their needs, and maintain store standards while following training and safety policies. Training and support are provided to help you succeed.