Pharmacy Technician

The Boots Company PLC; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Ireland is seeking a Pharmacy Technician to support the pharmacist in delivering excellent pharmaceutical care. You will help run the pharmacy smoothly, assist with daily tasks, and provide outstanding customer service with respect and compassion at the core of all we do.

You will be the first point of contact for customer queries, work to build relationships with local GP surgeries, and contribute to a friendly, knowledgeable team dedicated to community health and patient support.

Qualifications

• Minimum 6 months of experience in a community or hospital dispensary or working in 'over the counter' healthcare.
• Have completed or be registered in a recognised Pharmacy Technician course in Ireland with knowledge of relevant pharmaceutical legislation and policies
• Passion for providing first-class customer service
• Enjoy working as part of a team

Responsibilities

• Support the Pharmacy team, as the first point of call for customer queries
• Drive items and services by building relationships with local doctor surgeries (GPs) and practice teams
• Get to know our customers and local communities to better tailor care
• Inspire your team with excellent customer care and attention to detail
• Share knowledge with the team and contribute to service improvements
• Pass on feedback and take steps to improve our care standards

Skills

Customer service

Teamwork

Communication

Education

Recognised Pharmacy Technician course in Ireland

Job description

As a Pharmacy Technician, your role is to support the pharmacist in providing excellent pharmaceutical care to all of our customers. You will make sure the pharmacy runs smoothly and will assist the pharmacist in their daily tasks while providing amazing customer care in an environment where respect, caring and compassion are at the heart of all we do.

About the role

As a Pharmacy Technician your customer care will be really wonderful. It’s more than providing the medicine customers need it’s giving them a reassuring experience as a customer, it’s the little things that make a big difference, like a friendly chat. Using your expert knowledge and advice you’ll put our customers at ease. We’ve so many fantastic health services on offer, why not let our customers know about how they can benefit from them, by recommending how we can support them. It could be a small tip that makes all the difference. You will also:

• Support the Pharmacy team, as the first point of call for customer queries
• Drive items and services by building relationships with local doctor surgeries (GP’s) and practice teams.
• Get to know our customers and local communities – it can make such a difference to the way we do things.
• Inspire your team with your amazing customer care and attention to detail
• Share what you know with your team, it could make such a difference to someone.
• Pass on feedback, taking steps to improve our care even more. We’re so proud of the standards we have, and we want to look after our customers, so getting what they need is really important to us.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

• Minimum 6 month's experience in working in a community or hospital dispensary or working in 'over the counter' healthcare.
• Have completed or be registered in a recognised Pharmacy Technician course in Ireland with knowledge of relevant pharmaceutical legislation and policies
• Passion for providing first‑class customer service
• Enjoy working as part of a team

Our benefits

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Generous employee discounts
• Flexible benefits scheme

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/ireland. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre‑employment check prior to starting with us, this may include Garda vetting and/or professional registration/membership checks.