Pharmacy Technician: Elevate Customer Care & Community

The Boots Company PLC; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Ireland is seeking a Pharmacy Technician to support the pharmacist in delivering excellent pharmaceutical care. You will help run the pharmacy smoothly, assist with daily tasks, and provide outstanding customer service with respect and compassion at the core of all we do.

You will be the first point of contact for customer queries, work to build relationships with local GP surgeries, and contribute to a friendly, knowledgeable team dedicated to community health and patient support.

Qualifications

• Minimum 6 months of experience in a community or hospital dispensary or working in 'over the counter' healthcare.
• Have completed or be registered in a recognised Pharmacy Technician course in Ireland with knowledge of relevant pharmaceutical legislation and policies
• Passion for providing first-class customer service
• Enjoy working as part of a team

Responsibilities

• Support the Pharmacy team, as the first point of call for customer queries
• Drive items and services by building relationships with local doctor surgeries (GPs) and practice teams
• Get to know our customers and local communities to better tailor care
• Inspire your team with excellent customer care and attention to detail
• Share knowledge with the team and contribute to service improvements
• Pass on feedback and take steps to improve our care standards

Skills

Customer service

Teamwork

Communication

Education

Recognised Pharmacy Technician course in Ireland

Job description

Boots Ireland is seeking a Pharmacy Technician to support the pharmacist in delivering excellent pharmaceutical care. You will help run the pharmacy smoothly, assist with daily tasks, and provide outstanding customer service with respect and compassion at the core of all we do.

You will be the first point of contact for customer queries, work to build relationships with local GP surgeries, and contribute to a friendly, knowledgeable team dedicated to community health and patient support.