Pharmacy OTC & Customer Care Specialist

McCauley; Greystones; On-site; EUR 27,000 - 38,000; Full time

Job summary

McCauley's Pharmacy Greystones is seeking a Pharmacy Healthcare Advisor to join the team on a full-time, fixed-term basis. You will manage the OTC counter, assist customers, and be the main point of contact on the shop floor.

The role includes merchandising, stock maintenance, and cash handling to support daily operations. The position requires excellent product knowledge, strong communication, and the ability to multitask while maintaining confidentiality and empathy with customers.

Qualifications

• Experience in a community pharmacy OTC counter is advantageous.
• Strong communication skills and ability to relate to diverse customers.
• Good prioritising, multitasking and organisational abilities.
• Maintaining confidentiality and showing empathy to customers.
• Strong work ethic and trustworthy character.

Responsibilities

• Deliver a high level of customer service and adhere to company policies and ethos.
• Offer customers exceptional assistance and product guidance.
• Ensure the pharmacy is well merchandised, clean and stocked.
• Handle cash and rotate stock.

Skills

Pharmacy OTC experience

Customer service

Communication skills

Multitasking

Confidentiality

Job description

McCauley's Pharmacy Greystones is seeking a Pharmacy Healthcare Advisor to join the team on a full-time, fixed-term basis. You will manage the OTC counter, assist customers, and be the main point of contact on the shop floor.

The role includes merchandising, stock maintenance, and cash handling to support daily operations. The position requires excellent product knowledge, strong communication, and the ability to multitask while maintaining confidentiality and empathy with customers.