Pet Hotel & Doggie Daycare Lead

National Society for Prevention of Cruelty to Animals (NSPCA); Dublin; Hybrid; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Learning and Development Opportunities

Bring your pets to work policy

Job summary

NSPCA in Dublin is seeking a Supervisor to join the Pet Hotel and Doggie Daycare team. You will help manage daily operations, oversee animal care, and support the Management Team to maintain high standards for pets and their owners.

You will delegate tasks, supervise shifts, monitor welfare, and assist with training and client communication. Weekend and holiday availability is required; learning opportunities are provided.

Qualifications

• 2–3 years of experience in animal care or pet boarding.
• Previous leadership or supervisory experience required.
• Knowledge of animal welfare, behaviour, and basic care.
• Comfort handling dogs of various breeds and cats.
• Excellent communication and interpersonal skills.
• Highly organised and proactive; able to prioritise busy tasks.
• Ability to remain calm in fast-paced environments.
• Weekend and holiday availability required.
• Learning and Development opportunities.

Responsibilities

• Manage daily operations of the Pet Hotel and Doggie Daycare.
• Delegate tasks fairly among team members.
• Oversee animal care duties including feeding, cleaning and exercise.
• Ensure checklists and cleaning protocols meet high standards.
• Supervise shifts and support team members.
• Monitor animal health and behaviour and report concerns.
• Liaise with clients during drop-off and collection.
• Assist in training new staff and volunteers.
• Support stock management and maintenance needs.
• Step in as acting supervisor in Manager's absence.

Skills

Leadership

Animal care

Communication

Organisation

Time management

Interpersonal skills

Customer service

Job description

NSPCA in Dublin is seeking a Supervisor to join the Pet Hotel and Doggie Daycare team. You will help manage daily operations, oversee animal care, and support the Management Team to maintain high standards for pets and their owners.

You will delegate tasks, supervise shifts, monitor welfare, and assist with training and client communication. Weekend and holiday availability is required; learning opportunities are provided.