Payroll Operations Supervisor

IRIS Software Group; Ireland; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Ongoing training and development

Competitive pay

Supportive workplace

Great benefits

Job summary

IRIS Software Group, through Paycheck Plus, is seeking a Client Payroll Team Lead in Ireland to guide a team of Payroll Executives. You will ensure accurate payroll processing for clients while fostering a collaborative team environment.

Key qualifications include strong Irish payroll experience, excellent attention to detail, and previous supervisory experience. The role offers opportunities for ongoing training and a positive workplace culture with competitive pay and benefits.

Qualifications

• Strong Irish payroll experience in a bureau or multi-client environment.
• Proven team lead or supervisory experience.
• Solid understanding of Irish payroll legislation and reporting.
• Excellent attention to detail with a passion for accuracy.
• Strong communication and problem-solving skills.
• Positive attitude and care for team and clients.

Responsibilities

• Manage, mentor, and motivate a team of Client Payroll Executives.
• Oversee payroll processing for a portfolio of clients.
• Ensure compliance with legal and regulatory requirements.
• Support the onboarding of new clients and maintain satisfaction.

Skills

Irish payroll experience

Team lead experience

Attention to detail

Communication skills

Problem-solving skills

Job description

Paycheck Plus is Ireland’s leading payroll outsourcing provider for small and medium-sized businesses. From our base in Drogheda, we handle payrolls for clients across Ireland and overseas – making sure every payslip is accurate, compliant, and delivered on time.

We’re part of IRIS Software Group, a global payroll and HR technology leader. Together, we help thousands of businesses worldwide pay their people correctly, every time.

This position can be based in either the UK or Ireland, with flexibility to work remotely while collaborating closely with our Drogheda-based team.

Why This Role Matters

This role is all about people - both your team and your clients.

As Client Payroll Team Lead, you’ll guide a team of skilled Payroll Executives, helping them deliver accurate, reliable, and efficient payrolls for our clients. You’ll set standards, solve problems, and make sure the team has the tools and confidence they need to succeed.

If you love payroll, enjoy mentoring others, and take pride in getting the details right, this is your chance to lead in an award-winning business where your work truly makes an impact.

About the Team You'll Join

You’ll join our Managed Payroll Services team - a close-knit group who care about their work and each other. We believe in collaboration, sharing knowledge, and celebrating success. You’ll work closely with our Regional Operations Manager and leadership team, with plenty of support to grow and shape your own career too.

What You'll Be Doing

Lead and Support Your Team

• Manage, mentor, and motivate a team of Client Payroll Executives.
• Run regular check-ins, performance reviews, and training sessions.
• Help plan workloads, schedule payrolls, and maintain high accuracy and productivity.
• Approve timesheets, leave, and other team administration.

Keep Payrolls Accurate and Compliant

• Oversee payroll processing for a portfolio of clients.
• Ensure payrolls meet all legal, regulatory, and internal requirements.
• Review and improve existing processes, introducing smarter and more efficient ways of working.
• Support automation and system updates to keep things running smoothly.
• Be a trusted point of contact for clients – approachable, knowledgeable, and dependable.
• Help the team manage client queries quickly and effectively.
• Support the onboarding of new clients and make sure service expectations are clear.
• Monitor feedback and work with your team to maintain excellent client satisfaction.

Stay Hands-On When Needed

• Process and review payrolls to stay sharp on systems and compliance.
• Keep up to date with Irish payroll legislation, best practices, and reporting standards.

What We’re Looking For

We’d love to hear from you if you have:

• Strong Irish payroll experience, ideally in a bureau or multi-client environment.
• Previous team lead or supervisory experience, or the ability to step into leadership confidently.
• A solid understanding of Irish payroll legislation and reporting.
• Excellent attention to detail and a passion for accuracy.
• Great communication and problem-solving skills – you know how to stay calm under pressure.
• A positive, can-do attitude and genuine care for your team and clients.

What You’ll Gain

• A leadership position where your experience and ideas are valued.
• Ongoing training and development to grow your career within Paycheck Plus and the wider IRIS Software Group.
• The chance to make a real difference to your team and our clients every day.
• Competitive pay, great benefits, and a supportive, friendly workplace.

At Paycheck Plus, we believe payroll is more than numbers - it’s about trust, care, and getting things right for people.

If you’re ready to take the next step and lead a team that values accuracy, service, and teamwork, we’d love to hear from you.