Payments Operations Cross-disciplinary Controls Sr. Manager (Hybrid)

Citi; Ireland; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

A global financial institution in Ireland seeks a Risk & Control professional to enhance operational frameworks and oversee adherence to policies. Ideal candidates should have 7-10 years of relevant experience, strong analytical skills, and capabilities to work with senior stakeholders. The role offers competitive compensation with a hybrid work model.

Benefits

Competitive base salary

Hybrid working model

Additional benefits for employees and families

Qualifications

• 7-10 years of relevant experience in audit, compliance, controls, or similar.
• Strong interpersonal skills to negotiate successfully at a senior level.
• Ability to produce results under tight deadlines.

Responsibilities

• Understand key risks within the business and operational processes.
• Conduct in-depth analysis of data to identify trends and risks.
• Implement and execute control plans related to operations.

Skills

Analytical Thinking

Business Acumen

Communication

Controls Assessment

Risk Management

Education

Bachelor's/Master's degree in Business, Economics & Finance or related discipline

Job description

Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s.

Team / Role Overview

The TTS Payments Operations Risk & Control Team provides oversight & support to the TTS Payments Operations business with regards to the adherence to process related controls / policy requirements and the effectiveness of the controls by means of reviews/test programs, and review of reported data for underlying themes and trends. In addition, the TTS Payments Operations Risk & Control Team will engage with front office stakeholders to ensure consistency across the risk landscape.

The purpose and objective of this role will focus on the establishment of a strong Controls framework, provision of ongoing controls oversight and support, monitoring of the related key risk indicators and reporting, as well as ensuring adherence to all relevant policies and standards for the TTS Payments Operations.

What you will do

• Understand key risks within the Business and operational processes relating to TTS P&R
• Build adequate controls monitoring, review & test program to evaluate effectiveness of underlying controls with a strong focus on data analytics and system retrievals.
• Conduct in-depth analysis of data & exceptions to identify trends and emerging risks. Work in partnership with stakeholders to drive effective remediation
• Implement and execute a comprehensive ops control plan, which includes review & monitoring of key risk indicators & high-risk processes
• Assist with the drive to establish MCA as part of Transformation
• Ensure partners & stakeholders are aware & of key risk and controls topics, based on corporate standards as they are released/ modified.
• Be fully up to date and familiar with relevant Citi Policies and standards
• Work closely with Controls, Ops & Front Office partners on cluster/regional/global initiatives/projects.
• Monthly Risk & Control Forums, data analysis reports to be prepared and shared, capturing any issues, themes, exceptions.
• Monitor progress & provide support/engagement on all TTS P&R Ops related audits and regulatory reviews, share findings & themes issued with all stakeholders to enhance in-country processes & control reviews, to avoid occurrence of similar issues.
• Ensure adherence to the TTS Operations ORE Procedures, ORM Internal Loss Capture Reporting Central and Citi Escalation Policy/Standards in terms of booking, root cause analysis and reporting of loss events, ensure adherence to reporting requirements for Near Miss events
• Perform any other ad-hoc process reviews or tasks as warranted by business requirements.

What we’ll need from you

• Good knowledge of TTS products/operations particularly in the payments space
• Knowledge of applicable Operational Policies / procedures / Control Standards
• Extensive, 7-10 years of relevant experience
• Strong interpersonal skills, including the ability to interact and negotiate successfully at a senior level
• Preferable experience in Audit, Compliance, Controls, or other relevant/operations support functions
• Analytical inquisitiveness and problem solving, ability to ask insightful questions, work through complexity and identify issues/exceptions clearly
• Good at brainstorming. Needs to communicate complex ideas simply and compellingly
• Ability to produce results against tight deadlines and navigate ambiguity
• Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-LC1

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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