Parts Sales Advisor

Nova Leisure Ltd; Dundalk; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Cycle to work scheme

22 days annual leave + Bank Holidays

Genuine career progression

Access to a 24 hour Employee Assist­an

Job summary

Nova Leisure Ltd in Dundalk is seeking a proactive Sales Advisor to build relationships with trade customers in-branch and over the phone, aiming to win new business and strengthen existing accounts. You will become an expert on LKQ Euro Car Parts offerings, collaborate with other branch teams to meet customer needs, handle callbacks promptly, and contribute to customer promise delivery.

This role offers genuine career progression and access to supportive programmes, with cycle-to-work and

Qualifications

• Great communication skills and ability to develop customer relationships
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and provide excellent service within the branch
• Become an expert in LKQ Euro Car Parts offerings and be seen as the trusted advisor
• Collaborate with other areas of the branch to meet customer needs
• Ensure all call backs are completed in a timely manner
• Work with internal teams to understand products and anticipate customer needs
• Coordinate with Warehouse to understand returns and reduce return rate
• Utilise business data to identify opportunities across customer segments

Skills

Communication skills

Customer relationships

Business acumen

Customer service

Job description

As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills and Experience

• Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

What we offer

• Cycle to work scheme
• 22 days annual leave + Bank Holidays
• Genuine career progression
• Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support