Royal Marine Hotel offers a variety of food and beverage experiences across multiple venues, including restaurants, bars, and in-room dining. We are committed to delivering exceptional service and memorable guest experiences.
Job Description:
We are seeking a hands-on and experienced Outlet Manager - Food and Beverage to oversee the daily operations of our food and beverage outlets. The ideal candidate will ensure smooth service delivery, lead and support the outlet teams, and uphold the highest standards of hospitality across all venues.
Key Responsibilities:
- Manage the day-to-day operations of the floor, ensuring smooth and efficient service, consistency and quality.
- Supervise and support outlet teams, fostering a positive and professional working environment.
- Ensure all venues are set up and operated according to hotel standards and guest expectations.
- Monitor service delivery and guest satisfaction and address any issues promptly and professionally.
- Liaise with the kitchen, banqueting and events teams to ensure seamless coordination.
- Oversee staff training, scheduling and performance management.
- Maintain high standards of hygiene, presentation and safety across all outlets.
- Support stock control, ordering and supplier relationships.
- Act as a point of contact for guests, handling queries and feedback with professionalism.
- Lead by example during busy service periods and special events.
- Ensure compliance with health, safety and hygiene regulations.
- Implement and uphold hotel policies, procedures and service standards.
- Support marketing initiatives and promotions to drive revenue and guest engagement.
- Maintain cleanliness, ambiance and readiness of the venues at all times.
Requirements:
- Proven experience in food and beverage management within a hotel or hospitality setting.
- Strong leadership and multitasking skills.
- Excellent communication and interpersonal abilities.
- A proactive, hands-on approach to service and team support.
- Flexibility to work across different venues and shifts, including late nights and weekends.
- Attention to detail and a commitment to high standards.
- Ability to work under pressure in a fast-paced environment.
- Knowledge of health & safety standards and food hygiene regulations.
Benefits:
- Competitive management salary
- Staff Discounts on accommodation in our Sister Properties
- Complimentary family membership to the Pier Health Club (gym & pool for partner and all children under 16)
- Educational Assistance - for Hospitality & other professional courses
- Health Insurance Contribution and Pension Contribution
- Discounted Spa treatments & Products
- Bike to work scheme
- Free parking
- Meals during shifts & Healthy Snacks
- Achievers of the Quarter and Year
Candidates must have a full time right to work in Ireland.