Outbound Sales Agent

VikingCloud; Dublin; Hybrid; EUR 30,000 - 40,000; Full time

Job summary

A leading cybersecurity firm in Dublin is seeking a target-driven sales agent to join their team full-time. The position involves achieving sales targets through customer interactions both in-office and remotely. Candidates should have at least 1 year of sales experience and a strong interest in technology. This role offers competitive benefits, including career progression opportunities and wellness programs.

Benefits

Death in Service

Disability Cover

Wellness programs

Free on-site parking

Pension

Gamification bonuses

Permanent contract after probation

Recreation facilities

Staff social events

Qualifications

• At least 1 year of sales experience.
• Interest in technology and software products.
• Flexible to work shifts as scheduled.

Responsibilities

• Achieve individual sales targets through inbound and outbound calls.
• Provide excellent customer service in all interactions.
• Collaborate with team members in line with company priorities.

Skills

Active listening

Team player

Attention to detail

Multitasking

Decision-making

Problem-solving

Proficient in Microsoft Office Suite

Excellent command of English

Previous sales or customer service experience

Job description

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Hybrid working: in office on Tuesdays, Wednesdays, and Thursdays; working from home on Mondays and Fridays.

About VikingCloud

VikingCloud is a leading Predict-to-Prevent cybersecurity and compliance company, providing businesses with an integrated solution for informed, predictive, and cost-effective risk mitigation decisions. Powered by the Asgard Platform, it monitors and analyzes over 6 billion online events daily.

Trusted by over 4 million customers, VikingCloud offers predictive intelligence and a competitive edge to stay ahead of cybersecurity and compliance disruptions. Our team of 1,000 cybersecurity and compliance experts emphasizes not just technology but delivering exceptional customer experiences, ensuring Business Uninterrupted.

Position Overview

We seek target-driven sales agents with at least 1 year of sales experience to join our team full-time. If you are ambitious, results-oriented, and enjoy challenges, this role is for you!

Responsibilities

1. Achieve individual sales targets through inbound and outbound calls with multiple clients.
2. Provide excellent customer service on all interactions.
3. Collaborate with team members in line with company priorities.

Skills and Experience

1. Active listener with confident communication.
2. Team player with a positive outlook, passionate about sales and customer service.
3. Strong attention to detail and multitasking abilities.
4. Interest in technology and software products.
5. Effective decision-making and problem-solving skills.
6. Flexible to work shifts as scheduled.
7. Proficient in Microsoft Office Suite (Word, Excel, Outlook).
8. Excellent command of English, both written and spoken.
9. Previous sales or customer service experience is a plus.

Preferred Experience

1. Outbound sales experience in contact centers or door-to-door sales preferred.
2. Clearly outline your previous experience in your CV.

Working Hours

• Full-time, 37.5 hours/week, 8-hour shifts between 8 am and 5 pm, usually 9 am to 5 pm, Monday to Friday.
• Opportunities for career progression.
• Benefits include Death in Service, Disability Cover, wellness programs, free on-site parking, pension, gamification bonuses, and a permanent contract after probation.
• Additional amenities: recreation facilities, staff social events.

Location: Park West, accessible via M50 (exit 9), with excellent public transport links including bus, Luas, and on-site train station, reaching the city center in 20 minutes.

Ensure you have a suitable work area and reliable internet connection.

VikingCloud is an equal opportunities employer.