Order to Cash Data Lead

Gilead Sciences, Inc.; Cork; On-site; EUR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Order to Cash Data Lead to drive SAP master data management initiatives. This role is pivotal in ensuring the accuracy and governance of customer data, which is vital for sales, manufacturing, and finance operations. The ideal candidate will collaborate cross-functionally to implement robust data standards and policies, ensuring compliance and quality throughout the organization. Join a dynamic team where your contributions will directly impact the company's mission to improve lives through innovative therapies. If you thrive in a fast-paced environment and have a knack for data governance, this opportunity is perfect for you.

Qualifications

• Experience leading data governance in life sciences.
• Strong understanding of data management principles and tools.

Responsibilities

• Ensure accuracy and completeness of master data.
• Establish rules for data creation and management.
• Manage projects to successful completion.

Skills

Data Governance

SAP Implementation

Data Management Principles

Project Management

Communication Skills

Negotiation Skills

Problem Solving

Organizational Skills

Education

Relevant experience in Data Lead role

Experience in life sciences or biopharma

Tools

SAP

Project Management Tools

Job description

Order to Cash Data Lead

Ireland - Cork Commercial/Sales Operations Regular

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Order to Cash Data Lead

We are seeking a highly motivated individual to join us as a Data Lead across the Order To Cash team in Gilead to develop a long-term roadmap and implementation plan for the deployment of SAP master data management activities within Gilead and its associated affiliates. This position will manage Data Requirements and Governance related to our Business Operations across Order to Cash. Candidate will play a key role ensuring end user success in SAP implementation by collaborating cross-functionally with program sponsors, process owners, and IT. Additionally, the OTC Data Lead will support Global Business Operations projects and change.

Master Data Governance refers to the process of managing and maintaining master data in a consistent, accurate, and reliable manner across the Gilead organization. It involves establishing rules, policies, roles and workflows to ensure the quality, integrity and lifecycle management of customer data. This data is foundational for processes across Sales, manufacturing, Supply chain and finance. This role will responsible for establishing the end to end linkages for master data between different process areas, and different systems.

Responsibilities (include but are not limited to):

• Data Quality Management: Ensuring accuracy, completeness, consistency, and uniqueness of master data. Tools and checks can identify duplicate of incomplete records.
  • Create Data Quality Rules, build dashboards by material types to measure the data quality
  • Build Data Dictionary at an attribute level that defines ownership of each attribute
  • Establish the attributes that should have LOV. Once identified, ensure LOV’s follow data standards that have been established

Data Standards and Policies: Establish clear rules of how master data should be created, updated and managed. For example:

• Naming conventions
• Data fields required for each material type
• Approval processes for creating new customer data records
• Define Roles and Responsibilities: Define who is responsible for:
  • Creating and approving master data records
  • Ensuring compliance with data policies
  • Auditing data accuracy and updates
• Build Data Lineage: Data lineage is crucial in data governance because it provides a clear view of the origin, transformation, movement, and consumption of data across an organization. It helps stakeholders understand how data flows through systems, processes, and business operations, ensuring data quality, trust, and compliance.
• Process for Data Migration / Industry Standards: Document the process for data migration in case of a divesture/acquisition:
• Engage strategically with business partners functions by providing appropriate guidance on data operations specific to Order to Cash
• Maintains and assists with the implementation of Order to Cash Governance policies, procedures, techniques, standards, and systems. Contribution to the development of complex new concepts, styles, and operation standards.
• Assist with the preparation of project plans and manage projects to successful and timely completion. Provides expertise to the team and functional areas to anticipate and identify complex project issues that challenge achieving strategic goals.
• Accountable for planning master data readiness in each planning cycle for assigned order to cash affiliates.
• Act as Customer Master data owner for cross-functional or external contacts.
• May assist in developing system and improvement data configuration activities/projects supporting Gilead's existing and future business plans
• Being responsible for personnel management, selects, develops, and evaluates staff to ensure the efficient operation of the function
• Oversee daily operations and escalation of data operations functions. Ensure SLAs exist and monitor response time. Review and approve quality actions including Non-Conformances (NC) and/or Corrective Action Preventative Action (CAPA)
• Assist project team in determining and socializing project value and end user benefit
• Provide updates on status and blockers during data meetings
• Document and escalate key issues and risks to Data & leadership team
• Work with other SAP Workstreams (STS, PTD, RTR) to ensure critical data dependencies are managed and adhered to.
• Responsible for coordination between business units and leads, to assess impacts and affects

Requirements:

• Relevant experience in Data Lead role in the life sciences and/healthcare or biopharma, industry preferred
• Experience with large-scale organizational change efforts
• Experience with large scale SAP Implementations
• A solid understanding of Data Governance
• Experience and knowledge of data management principles, methodologies and tools
• Able to develop solutions to a wide range of complex problems, which require the regular use of ingenuity and innovation
• Exceptional verbal and written communication skills. Able to create written communication that is properly structured providing clear, concise messages that draw well supported conclusions
• Strong negotiations skills
• Good organization and time management skills, including working knowledge of basic project management tools and techniques
• Experience in systems deployment, implementation, and lifecycle management
• Strong project management or Organizational effectiveness experience
• Ability to balance multiple priorities in a fast-paced environment while delivering on-time, high quality results
• Strength in communicating and working effectively with broad partners in various functions
• Strong quantitative and qualitative skills
• Ability to objectively evaluate options/trade-offs and develop management-level recommendations
• Self-directed and able to work independently with minimal direction
• Works well in a dynamic, fast-changing environment
• Comfortable with public speaking and leadership presentations
• Enthusiastic team player

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.

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Job Requisition ID R0045233

Full Time/Part Time Full-Time

Job Level Manager

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