Optical Assistant Trainee — Training & Growth Tracks

Specsavers; Galway; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Specsavers Perks

Discounted benefits scheme

WeCare – UK confidential employee helP

Regular team events

Job summary

Specsavers in Knocknacarra, Galway, is seeking a Call Centre/Optical Assistant (Traumatic Trainee) to join our team. No prior experience is required as comprehensive training and development are provided, with support from experienced Opticians and Technicians on your journey.

You will welcome customers, book eye tests, pre-screen patients, offer style advice, measure frames, and handle calls while delivering high levels of customer service in a fast-paced store environment.

Qualifications

• No formal experience required; suitable for trainees
• Must be passionate and willing to learn and develop
• Excellent communication and customer service skills desired

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls
• Maintaining high level of customer service
• Working in a fast-paced environment
• Demonstrating strong organisational skills
• Maintaining professional appearance and attitude

Skills

Welcoming customers

Booking eye tests

Pre-screening patients

Providing style advice

Measuring frames

Phone handling

Customer service

Fast-paced environment

Organisational skills

Good phone manner

Job description

Specsavers in Knocknacarra, Galway, is seeking a Call Centre/Optical Assistant (Traumatic Trainee) to join our team. No prior experience is required as comprehensive training and development are provided, with support from experienced Opticians and Technicians on your journey.

You will welcome customers, book eye tests, pre-screen patients, offer style advice, measure frames, and handle calls while delivering high levels of customer service in a fast-paced store environment.